深圳招聘

PURPOSE OF THE JOB

? To support counter CRM program, and help counter business growth
? To use magic for customer intelligence, help sales team understand CRM figure and use it for daily job
? To organize customer relation event and ensure VDP loyalty
MAIN RESPONSABILITIES
? Work closely with retail marketing and sales team: understand counter customer problem and develop specific counter CRM program
? Counter CRM program execution and tracking
? Collect counter competitor CRM activities, analysis result and then implement to Dior
? Develop counter CRM tools, help sales team well understand CRM campaigns and better execution
? Utilize Magic as to support sales management
? Do defined reports
? Support other team to gain customer insight
? Communicate with sales team on their problems of consumer
? Organize customer relation event
? Arrange VDP gathering, to collect VDP feedback to VD club as well as present our appreciation to them
? Seek opportunity to cooperate with relevant brand, help to bring added value to VDP.

KEY FIGURES
? Counter CRM program result
? Sales team feedback
? Event quality and VDP feedback
RELATIONSHIPS
? Internal: Marketing, Sales and Training Team;
? External: Relevant Vendors and key departments
PERSON SPECIFICATION
Key competencies:
? Experience on data analysis, data mining and business intelligence
? Well communication skill, logical thinking, excellent time management, self –motivated
? Open-minded and passionate
Tecnical skills:
? Be experienced with various data mining tools
? Fluent both on oral and written English
? Familiarity with excel, ppt…
? Good presenter
Profile :
? Bachelor degree or above

LVMH集团在1987年由Moet Hennessy和Louis Vuitton两大集团合并成立。做为一个在全球高档消费品行业中居领先地位的集团，LVMH旗下产品包括时装、皮具、葡萄酒、烈酒、名表、珠宝、高级香水和化妆品。LVMH透过林林总总的产品把欧洲雅致的生活精粹一一带到全球的不同角落。LVMH是传统与现代艺术的完美融合，每件产品由激情所创造，力求尽善尽美，在全球各地受到万千宠爱。

LVMH香水化妆品（上海）有限公司是LVMH集团于2000年在中国投资成立，负责LVMH香水化妆品集团旗下的部分品牌在中国的销售。随着越来越多的中国消费者追求更为精致和高品位的生活，为满足日益增长的市场需求，LVMH香水化妆品（上海）有限公司旗下Dior（迪奥）、Guerlain（娇兰）、Givenchy（纪梵希）、Make Up For Ever（玫珂菲）、Benefit（贝玲妃）、 Kenzo(凯卓)、Acqua Di Parma（帕尔玛之水）、Fresh（馥蕾诗）、ChaLing（茶灵）等品牌现正寻求致力于奢侈品行业发展的优秀人才。