Sr. Business Reporting Analyst
上海亿贝网络信息服务有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2014-02-20
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：普通话精通
英语精通 - 职位类别：业务分析专员/助理
职位描述
Primary Job Responsibilities
? Serve as the subject matter expert and trusted advisor for one or more business units/support teams in support of the delivery of reporting solutions
? Foster and maintain collaborative relationships with business partners and technology teams - ensuring goals and customer satisfaction are achieved
? Consult with senior business leaders to identify issues that can be informed by metrics and reporting
? Analyze and document reporting requirements utilizing standard methodologies and processes
? Identify, define, collect, understand, and track key business metrics for new and existing initiatives
? Proactively manage high-level, complex customer reporting issues and projects
? Develop report prototypes based on business requirements
? Test and certify new reports
? Provide 1st-level support to end-users
? Train stakeholders on how to effectively access and use reports and reporting Tools
Job Requirements
People/Business/Relationship Skills
? Proven consultative and relationship-building skills
? Well-honed writing skills, tactful verbal/interpersonal communication abilities, and strategic thinking capabilities
? Proven track record of developing and delivering customer-focused presentations
? Excellent negotiation and decision-making skills
? Must be a proven top performer and team player that enjoys challenging assignments in a high-energy and fast growing workplace. Ability to work under pressure of meeting deadlines
Technical Skills
? 5+ years of Enterprise-scale reporting and business requirements gathering experience
? Strong project management skills, including the ability to develop and lead cross-functional projects
? Solid experience with standard requirements gathering, documentation, and testing processes
? Expert SQL knowledge
? Experience with large datasets and databases
? Experience with contact center metrics and reporting preferred
? Experience using one or more of the following to develop rapid and creative report prototypes: Excel, Access, .NET, or statistical packages
Education
? Bachelor’s degree in Computer Science, Business (operations or management reporting focus), or a related field or equivalent experience
Basic Qualifications
? 5+ years of Enterprise-scale reporting and business requirements gathering experience
? Experience with contact center metrics and reporting preferred
? Serve as the subject matter expert and trusted advisor for one or more business units/support teams in support of the delivery of reporting solutions
? Foster and maintain collaborative relationships with business partners and technology teams - ensuring goals and customer satisfaction are achieved
? Consult with senior business leaders to identify issues that can be informed by metrics and reporting
? Analyze and document reporting requirements utilizing standard methodologies and processes
? Identify, define, collect, understand, and track key business metrics for new and existing initiatives
? Proactively manage high-level, complex customer reporting issues and projects
? Develop report prototypes based on business requirements
? Test and certify new reports
? Provide 1st-level support to end-users
? Train stakeholders on how to effectively access and use reports and reporting Tools
Job Requirements
People/Business/Relationship Skills
? Proven consultative and relationship-building skills
? Well-honed writing skills, tactful verbal/interpersonal communication abilities, and strategic thinking capabilities
? Proven track record of developing and delivering customer-focused presentations
? Excellent negotiation and decision-making skills
? Must be a proven top performer and team player that enjoys challenging assignments in a high-energy and fast growing workplace. Ability to work under pressure of meeting deadlines
Technical Skills
? 5+ years of Enterprise-scale reporting and business requirements gathering experience
? Strong project management skills, including the ability to develop and lead cross-functional projects
? Solid experience with standard requirements gathering, documentation, and testing processes
? Expert SQL knowledge
? Experience with large datasets and databases
? Experience with contact center metrics and reporting preferred
? Experience using one or more of the following to develop rapid and creative report prototypes: Excel, Access, .NET, or statistical packages
Education
? Bachelor’s degree in Computer Science, Business (operations or management reporting focus), or a related field or equivalent experience
Basic Qualifications
? 5+ years of Enterprise-scale reporting and business requirements gathering experience
? Experience with contact center metrics and reporting preferred
公司介绍
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想了解更多，请点击 http://aboutus.ebay.cn/introduction/1225.html
联系方式
- 公司网站：http://www.ebay.cn