深圳招聘

Job Requirement:

• University/graduate or higher vocational level, preferably in an Sales/Logistic related area
• Or proven work experience
• 2 years face-to-face sales experience.
• Proven track record in achieving sales targets.
• Organisational awareness (structure, products and services)
• Business to business selling skills
• Communication capability at management level, both internally and externally
• Ability to interpret standard business reports and employ information effectively both internally and externally
• Good English both spoken and written

Job Responsibilities:

The objective of the Territory Sales Management (TSM) channel is to grow the revenue, profitability and trading base of the Ad-hoc, Small, Medium and Large customer classifications through:

• The acquisition of new customers
• Development of existing customers
• Improvement of revenue quality
• The above will be a result of:
• Selling the full range of TNT products and solutions
• Ensuring customers are charged the correct price for the service provided
• Via the selling of ‘Simplified Tariffs’
• Through a dedicated TSM Team structure at both a National and Local level

Market Place Information

• To gather competitor and customer data through field sales activities in order to create awareness of local market trends and competitors activities
• Interacts with customers, face-to-face, to establish market information specific to them
• Observe local market trends and relates impacts upon their customers
• Collects competitor intelligence e.g. Rate Tariffs, brochures, etc…
• Shares information within the sales team to improve the ability of yourself and others to identify the most applicable TNT service against competitor product offers
• Passes on the information gathered to the National Marketing department for further analysis

Selling

• To win and develop Ad-hoc, Small, Medium and Large customers within a specific geographic territory in order to generate and meet revenue targets within the guidelines set out within the commercial policy and centrally agreed sales processes in order to meet both individual and team activity and productivity KPIs.
• Plans and prepares for sales visits to both existing and prospect customers e.g. contact person, address, trading history, etc…
• Performs visits to appropriate contacts within existing and prospect customers according to the standard activity KPIs and centrally agreed sales processes
• Consistently presents the full range of products, services and technologies to every customer
• Wins new customers through the closing of business on simplified tariffs.
• Develops existing customers via up-selling and or cross selling

Customer Relationship management

• To ensure we keep Ad-hoc, Small, Medium and Large customers within a specific geographic territory through building lasting relationships and enhancing customer satisfaction.
• Forms professional and appropriate relationships within customer organisations through face-to-face contact in order to meet customer needs
• Provides a channel of communication between TNT and its customer, facilitating resolutions of complaints and queries (i.e. service failures, invoice queries)
• Specifically performs follow-up visits with existing Medium and Large customers
• Ensures customers are kept up to date with relevant TNT information and reports
• Establishes appropriate relationships and communicates with other relevant functional areas

Sales Administration

• To perform all sales administration activities in order to maintain accurate information essential to sustain revenue and customer service
• Acts upon information provided by the Commercial department relating to e.g. Up / Down Traders, Customers not trading to profile, etc… in consultation with Indoor Sales
• Accurately completes sales reports within agreed time frames
• Completes and updates customer information and documentation as required by the business
• Accurately updates the Sales systems on a timely basis in order to ensure complete and current client information is held
• Reviews sales performance and prepare presentations as necessary for sales meetings and weekly debriefs
• Provides input as required into the quarterly sales reviews

CSR and Health & Safety

• Comply with the company's corporate social responsibility, health, safety and environmental standards and responsibilities as identified within TNT Express management systems

Customer Experience

• At any time and any where perform the activities and display the behaviours that are designed to deliver a distinctive Customer Experience. These activities and behaviours are highlighted in the "Delighting Customers

TNT快递是全球最大的快递公司之一。每天递送约一百万件包裹、文件和托盘货物。TNT快递在欧洲、中东、非洲、亚太和美洲地区运营航空和公路运输网络。TNT快递在2013年的营业收益为67亿欧元。

在中国大陆，TNT快递拥有33家国际快递分公司和3个国际快递口岸。目前，TNT在中国大陆拥有近3,000名专业员工。

我们的承诺（员工价值主张）：
我们致力于员工发展。
员工是我们最宝贵的财富。
在TNT的发展过程中，员工可随时学习如何胜任工作和发展职业生涯。
我们相信，无论员工选择什么工作，终生学习和我们对他们的投资将伴随他们一生。

我们构建可靠的双赢关系：
我们拥有理想的工作场所。
作为一个团队，我们的员工拥有归属感，他们彼此尊重，共同努力。
我们是负责任的社区成员，努力提高大家的社会生活质量。

我们给予并聆听反馈：
我们在整个企业内构建信任关系并相互理解。
我们的员工乐于在彼此信任的成长环境中给予反馈，以改进工作表现。
我们接受反馈以更深入地了解业务活动，始终以更好的状态完成工作。

我们认可和奖励绩效：
我们培养最杰出的人才。
我们表彰工作最杰出的员工，引以为豪，并与员工一起分享成功。
我们对各级员工的成绩予以奖励，让我们的员工承担挑战，并做到更好。


我们提供具有竞争力的薪酬福利。如果你怀有和我们相同的理念和价值观，那就和我们一同奋斗在人生之旅吧！
健全的人才培养机制和职业发展
有市场竞争力的薪资架构
社保+住房公积金+商业医疗保障计划
子女商业医疗保险计划
新婚/新生儿贺礼+节假日礼品+儿童节礼物
做五休二+12天带薪年假+7天带薪病假