深圳招聘

With more than 88 million active users globally, eBay is the world's largest online marketplace, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on e-commerce is staggering: In 2008, the total worth of goods sold on eBay was USD$60 billion - $2,000 every second.

China Marketplace Development team is based in Shanghai/Shenzhen and takes full responsibility of CN revenue target by designing and executing end-to-end initiatives and solutions on generating local market awareness, driving local seller acquisition and activation as well as growing trading activities in a dynamic global eBay online marketplace.

Responsibilities:
-Category: Softgoods team based in Shanghai, mainly focus on BD merchant's account management and our vertical covers clothing/fashion, home&garden and health&beauty
-Responsible for merchant's communications, conflict resolution, and compliance on BD merchant's GMV and revenue.
-Reviews all major deliverables to ensure quality BD acquisition standards and merchant's expectations are met.
-Ensures that merchant's account and business issues are dealt with in an efficient manner, informing the BD team lead or BU head of any problems that may arise.
-Works closely with BD sales team/Customer support team/Trust and Safety team/Category management team in order to maintain a continuous knowledge of merchant status in order to identify potential issues and/or opportunities within or related to the merchant performance.
-In pursuit of opportunities for merchant's ramp-up and business growth
-Reports to BD team lead, providing regular input on all account activity, including status, metrics reports and account management on a weekly basis.

Requirements:
-Education background: Undergraduate degree or above
-Language skill: Chinese/English.
-Account Management skills required in order to create, maintain and enhance customer relationships
-Minimum 3 years of Account/project management or sales background especially in fashion, home&garden and health&beauty fields
-Motivated, detail oriented, goal oriented and a skilled negotiator
-High level of initiative and work well in a team environment
-Excellent written and oral communication skills
-Nice to have if she/he happens to be a EC store owner or existing eBay/PayPal seller

上海微创软件股份有限公司2002年由微软与上海市政府共同创办，是微软在华投资的***家合资公司。微创始终秉承高标准的服务品质与“成就客户”的服务理念，在全球设有20余处交付中心，分布在中国、美国、日本、澳大利亚，凭借在汽车、保险、高科技、金融、互联网等行业的深厚积累和丰富经验，与2500余家企业与政府客户达成了长期、稳定、友好的合作。