深圳招聘

D10-Senior Business Consultant-After Sales

Support the Dealerships in the field of Porsche After Sales on special issues. Global analyzing of compliance with all Porsche specified retail business processes. Diagnosing of general requirements and necessities in all fields of the After Sales Department. Exposing and following rectifying of dealerships weaknesses on basis of an individual activity plan which therefore has to be prepared. Supporting the implementation of advanced processes and there permanent realization. Not properly implemented processes have to be optimized and improved. On-site training related to the located issues with all involved persons to ensure the right procedures and their right attitude to customers, brand, products, staff, external partners, compliance and security.
In-house design of standard procedures for recurring issues to support the internal progress and enhance the efficiency. All invented processes have to be optimal integrated in existing Porsche guidelines on long term basis. Constantly detailed internal reporting is understood as well as close cooperation with all corresponding departments.

Responsibilities:
-Global analysing of compliance with guidelines and at Porsche Centre
-Optimization & improvement of not properly implemented business process initiated by Porsche China
-Design of individual activity plans for the dealerships in cooperation with Regional Managers
-Implementation of retail After Sales processes and standards at new or existing Porsche Centres
-Training and coaching on Porsche standards and processes
-In-house design of processes for recurring issues on basis of existing Porsche guidelines
-Diagnosing general requirements and necessities in all areas of After Sales in a dealership
-Detailed and constantly internal reporting
-Long term integration in Porsches existing processes and guidelines
-Convey the right attitude to the customers, brand, products, staff, external partners, compliance, security

Requirements:
- English is a must (written and spoken)
- General automotive product and technical knowledge (Porsche knowledge preferred)
- Knowledge of the Automotive Retail After Sales Process and Busniess
- Good experience in IT-Knowledge (MS Office, e-mail, Internet, Intranet, After Sales systems)

保时捷（中国）汽车销售有限公司是保时捷在中国大陆以及中国香港和中国澳门地区的子公司。保时捷中国于 2001 年成立，并开始在销售、市场及售后服务等环节为合作伙伴提供专业支持。

经销商网络
保时捷目前在中国一共124个销售网点（包括港澳各一家），其中96家为保时捷中心（4S）其余为城市展厅，位于北京（五家），上海(四家）和成都（三家）、温州（三家）、深圳（三家）、厦门（两家）、杭州（三家）、武汉（两家）、重庆（三家）、西安（两家）、哈尔滨（两家）、南京（两家）、宁波（两家）、佛山（两家）、福州（两家）、长沙（两家）、昆明（两家）、沈阳（两家）、东莞 （两家）、天津 （两家）、广州、青岛、大连、金华、太原、台州、海口、郑州、苏州、长春、南宁、鄂尔多斯、合肥、济南、兰州、唐山、呼和浩特、无锡、南通、泉州、绍兴、南昌、常州、烟台、三亚、潍坊、银川、嘉兴、榆林、石家庄、中山、珠海、徐州、淄博、贵阳、汕头、洛阳、惠州、泰州、乌鲁木齐、绵阳、新乡、芜湖、香港（两家) 和澳门。所有保时捷中心都是保时捷的授权网点并为中国的保时捷客户提供保时捷的产品及服务。

销售业绩
2019 年，保时捷中国创造了在中国大陆、中国香港及中国澳门累计交付 86,752台的杰出业绩。

企业荣耀
2019年，保时捷中国同时获得了“中国杰出雇主”及“金级国际WELL认证”。