淘宝客服
深圳市宏利伟业电子有限公司
- 公司规模:50-150人
- 公司性质:民营公司
- 公司行业:互联网/电子商务 贸易/进出口
职位信息
- 发布日期:2015-03-10
- 工作地点:深圳-龙岗区
- 招聘人数:5
- 职位月薪:2000-2999
- 职位类别:国内贸易人员 网店店长/客服
职位描述
岗位要求:
1、处理淘宝店铺上客户订单。
2、负责解答客户咨询,促使买卖的成交。
3、与客户在线交流,了解客户需求,妥善处理客户投诉,保证客户满意。
4、处理淘宝网店日常事务,包括网络留言回复、 到货跟踪、评价管理、售后服务等工作
5、熟练和灵活的运用各种方式推广和宣传淘宝店铺。
6、完成上级交给的其它事务性工作。
任职要求:
1、打字速度60字/分钟以上,熟练使用旺旺;
2、大专以上,年龄22-30岁之间,擅长网络聊天,能够同各年龄层的人进行有效沟通;
3、具有良好的服务意识,性格温和,工作耐心细致,热情,不和客户争执,具亲和力,善于沟通,思路清晰,反应敏捷,对于工作有高度的工作责任感与团队协作能力、危机处理能力;
4、自信、耐心、责任心强,具有较好的团队合作精神和执行力;
5、熟练掌握办公软件的应用,具备良好的沟通能力;
6、有一定的营销技巧,喜欢营销工作,具备较强的学习能力;
7、熟悉淘宝销售及上架宝贝流程,具有1年以上客服岗位的工作经验或售后处理工作经验者优先;
我们为您提供:
1、广大的发展平台和完善的职业的晋升计划及空间
期待您的加入
1、处理淘宝店铺上客户订单。
2、负责解答客户咨询,促使买卖的成交。
3、与客户在线交流,了解客户需求,妥善处理客户投诉,保证客户满意。
4、处理淘宝网店日常事务,包括网络留言回复、 到货跟踪、评价管理、售后服务等工作
5、熟练和灵活的运用各种方式推广和宣传淘宝店铺。
6、完成上级交给的其它事务性工作。
任职要求:
1、打字速度60字/分钟以上,熟练使用旺旺;
2、大专以上,年龄22-30岁之间,擅长网络聊天,能够同各年龄层的人进行有效沟通;
3、具有良好的服务意识,性格温和,工作耐心细致,热情,不和客户争执,具亲和力,善于沟通,思路清晰,反应敏捷,对于工作有高度的工作责任感与团队协作能力、危机处理能力;
4、自信、耐心、责任心强,具有较好的团队合作精神和执行力;
5、熟练掌握办公软件的应用,具备良好的沟通能力;
6、有一定的营销技巧,喜欢营销工作,具备较强的学习能力;
7、熟悉淘宝销售及上架宝贝流程,具有1年以上客服岗位的工作经验或售后处理工作经验者优先;
我们为您提供:
1、广大的发展平台和完善的职业的晋升计划及空间
期待您的加入
公司介绍
Our company was founded in Shenzhen, China. We are a professional company of Entertainment Electronics and Consumer Electronic products. We are an exporter with our own manufacturer. In recent years, with the ripe and constant development of the market day by day, the business of our company has already spread to the whole country. We have also succeeded in exploring world market. Our products are exported to the USA, Europe, Japan, South Korea, the Middle East, Southeast Asia, etc., which means we have shipped products to the whole world!
We are specialized in for Ipad accessories,for iphone accessories, Mobile phone accessories, computer accessories and other all of consumer electronics, Such as smart cover,leather case,hard plastic case,bling case,TPU case ,silicone case,Screen protectors,chargers,data cables,Docking station,earphones and so on ,In the future, we will constantly enrich our items and try to do the best for the customers.
Our Advantages:
1. Low Wholesale Prices
Our company offers you competitive wholesale prices on all the products you can find on our Online Wholesale Shop. The prices you see here are sample single-unit prices only; after you sign in at our Online Shop you will be able to see the wholesale prices we offer for larger quantities and we will deliver products to you directly from China.
2. Quality and considerate service
We offer 24 hours & 7 days service. Your email will be replied at our earliest time (no later than 2 hours). Information of products, payment, delivery, declaration, after-sales service, etc. will be offered for solving all your problems.
"Customer First, Service First" is the service aim in which we always persist and we also have a set of perfect procedures of customer service. Welcome you to visit our factory and office and give advice and comments, and we hope to establish fruitful business relationships and partnerships with you in the future! We have enough confidence that we will be your best choice!
Take the first step into the future of China wholesale business and contact us today!
Contact person:Ms Chris Cao
If you want to talk with us right now, contact us by Alibaba's TradeManager or visit our website at www.chinagoshop.cn today.
Look forward we will establishing long time business based on mutual benefits.
We are specialized in for Ipad accessories,for iphone accessories, Mobile phone accessories, computer accessories and other all of consumer electronics, Such as smart cover,leather case,hard plastic case,bling case,TPU case ,silicone case,Screen protectors,chargers,data cables,Docking station,earphones and so on ,In the future, we will constantly enrich our items and try to do the best for the customers.
Our Advantages:
1. Low Wholesale Prices
Our company offers you competitive wholesale prices on all the products you can find on our Online Wholesale Shop. The prices you see here are sample single-unit prices only; after you sign in at our Online Shop you will be able to see the wholesale prices we offer for larger quantities and we will deliver products to you directly from China.
2. Quality and considerate service
We offer 24 hours & 7 days service. Your email will be replied at our earliest time (no later than 2 hours). Information of products, payment, delivery, declaration, after-sales service, etc. will be offered for solving all your problems.
"Customer First, Service First" is the service aim in which we always persist and we also have a set of perfect procedures of customer service. Welcome you to visit our factory and office and give advice and comments, and we hope to establish fruitful business relationships and partnerships with you in the future! We have enough confidence that we will be your best choice!
Take the first step into the future of China wholesale business and contact us today!
Contact person:Ms Chris Cao
If you want to talk with us right now, contact us by Alibaba's TradeManager or visit our website at www.chinagoshop.cn today.
Look forward we will establishing long time business based on mutual benefits.
联系方式
- 公司地址:深圳市布吉罗岗京南工业区超力通大厦7楼
- 邮政编码:518000