深圳 [切换城市] 深圳招聘深圳互联网/电子商务/网游招聘深圳网店店长/客服招聘

淘宝客服

深圳市宏利伟业电子有限公司

  • 公司规模:50-150人
  • 公司性质:民营公司
  • 公司行业:互联网/电子商务  贸易/进出口

职位信息

  • 发布日期:2015-03-10
  • 工作地点:深圳-龙岗区
  • 招聘人数:5
  • 职位类别:国内贸易人员  网店店长/客服

职位描述

1、品行端正,刻苦耐劳,有责任心,办事严谨细致。有独立处理意外问题的能力,

2、对电脑操作要熟悉,打字快, 打字速度40-60个字/分钟。必须熟悉淘宝整个规格流程,有淘宝客服经验。

3、普通话标准,口齿伶俐,懂得消费者心理,语言表达能力强,擅于沟通;

4、吃苦耐劳,脾气好,有耐心,不急躁,能随机应变,具备突发事件处理能力;

5、身心健康, 可以承受工作压力,能够长期稳定的干好工作;

6、强烈的服务意识,坚强不屈,较强的团队合作精神,能够在短时间容入大集体,和大家一起做好分工作。

7、大专及以上学历,可应届毕业生;有女装销售经验者优先;

岗位职责

1、能熟练使用聊天工具与客户沟通,能独立完成网上购物售前、售中、售后工作;能解答顾客提问,引导顾客进行购买,促成交易;

2、协助沟通物流部门查询跟踪包裹,处理订单售后,负责责客户疑难订单的追踪和查件,处理评价、投诉等,处理中差评;

3、在线处理淘宝产品的上下架、内容编辑、留言回复;

4、具有销售客户服务意识,良好的团队协作精神,能承受一定的工作压力;

5、熟练使用电脑,熟悉淘宝旺旺等聊天工具,打字速度40-60个字/分钟

6、为人热情好客、耐心细致、有亲和力,工作认真,要求有责任心:

7、有淘宝客服经验,有过电子商务,淘宝店铺美工,促销活动维护工作经验者优先录取;

公司介绍

Our company was founded in Shenzhen, China. We are a professional company of Entertainment Electronics and Consumer Electronic products. We are an exporter with our own manufacturer. In recent years, with the ripe and constant development of the market day by day, the business of our company has already spread to the whole country. We have also succeeded in exploring world market. Our products are exported to the USA, Europe, Japan, South Korea, the Middle East, Southeast Asia, etc., which means we have shipped products to the whole world!
 
We are specialized in for Ipad accessories,for iphone accessories, Mobile phone accessories, computer accessories and other all of consumer electronics, Such as smart cover,leather case,hard plastic case,bling case,TPU case ,silicone case,Screen protectors,chargers,data cables,Docking station,earphones and so on ,In the future, we will constantly enrich our items and try to do the best for the customers.
 
Our Advantages:

1. Low Wholesale Prices
Our company offers you competitive wholesale prices on all the products you can find on our Online Wholesale Shop. The prices you see here are sample single-unit prices only; after you sign in at our Online Shop you will be able to see the wholesale prices we offer for larger quantities and we will deliver products to you directly from China.
 
2. Quality and considerate service
We offer 24 hours & 7 days service. Your email will be replied at our earliest time (no later than 2 hours). Information of products, payment, delivery, declaration, after-sales service, etc. will be offered for solving all your problems.
 
"Customer First, Service First" is the service aim in which we always persist and we also have a set of perfect procedures of customer service. Welcome you to visit our factory and office and give advice and comments, and we hope to establish fruitful business relationships and partnerships with you in the future! We have enough confidence that we will be your best choice!
 
Take the first step into the future of China wholesale business and contact us today!
 
Contact person:Ms Chris Cao

If you want to talk with us right now, contact us by Alibaba's TradeManager or visit our website at www.chinagoshop.cn today.
 Look forward we will establishing long time business based on mutual benefits.

联系方式

  • 公司地址:深圳市布吉罗岗京南工业区超力通大厦7楼
  • 邮政编码:518000