深圳招聘

Senior Specialist DMS Aftersales

Corporate Division Sales/Aftersales

Division, located in Beijing/China

Employment – full time

Key Responsibility

- DMS Autoline implementation:

- Assess existing dealerships to determine their readiness for Autoline implementation

- Follow up the preparation of dealership for upcoming Autoline implementation during the offsite period from assessment to start of training

- Quality assurance for training and Autoline configuration during the onsite period

- Go-live preparation and data takeover support during the onsite period

- Document and solve open issues during onsite period

- Handover to support and follow-up of open issues which remain from onsite period

- DMS Autoline releases:

- Consolidate the user requirements internally and introduce them into the project

- Write change requests (incl. test cases) and prioritize them

- Execute tests during the different test levels (unit, module and integration test)

- Update the user manual and training presentation for new releases

- Write additional communication material for new releases

- Document available reports

- DMS Autoline support:

- Answer questions of dealers based on forwarded tickets from the Dealer IT Helpdesk

Qualification

- Bachelor degree

- 5 years Automobile industry wholesale or retail experience

- 5 years DMS Sales/ Parts module experience

- Good understanding of Automobile industry Sales/ Parts business processes

- Good understanding of the DMS Autoline software, including the ability to map business processes to the software

- Good understanding of ITPM, especially the use of checklists and reviews for quality assurance

- Good knowledge of Microsoft Office software, especially Word, Excel and PowerPoint

- Excellent communication skills in written and spoken Chinese and English

- Good understanding of the change, release and configuration management processes

Contact

Please send your application to: careerbj@bmw-brilliance.cn

华晨宝马汽车有限公司成立于2003年5月，是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地，在北京设有分公司，销售和服务网络遍及全国。合资公司现有员工约2万人，本土供应商超400家，连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前，生产BMW 1系运动轿车、BMW 3系（含长轴距及标准轴距）、BMW 5系Li（及插电式混合动力）、BMW X1长轴距（及插电式混合动力）、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年，华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。