lean and 6 sigma Manager
广东艺珂人才服务公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-05-13
- 工作地点：广州
- 招聘人数：若干
- 职位类别：质量管理/测试经理(QA/QC经理)
职位描述
1. Job Purpose
Manages the Quality Management System, Continuous Improvement Process, Operational Effectiveness and Industrialisation within a Centre. Represents and demonstrates the above mentioned aspects to the external parties specifically in Client pursuits.
2. Dimensions
( key numerical data of areas of responsibility i.e. number of direct / indirect staff, expenditure budget, revenue target and authority limit )
6 direct staff.
3. Key Result Areas
3.1. Responsible for the implementation and ongoing management of the Quality Management System in the Centre. This includes creating and maintaining the quality infrastructure, undertaking quality audits, conducting analyses and maintaining quality records within the Centre and ultimately the global Business Process Outsourcing organisation to ensure that quality of service delivery satisfies the requirements of the Quality Management System and customer contracts. (ISO9001:2008)
3.2. Drive the data collection process in the Center .Prepare and consolidate collected data and recommend actions related to the continuous improvement process in the Center Provide communications to local leaders, Managers and Engagements regarding the strategy and tactical approaches of OAE and follow ups for Continuous Improvement activities Work with peers globally to insure consistent implementation of OAE while participating on global Continuous Improvement teams.
3.3. Six Sigma training and implementation in center wide.
4. Person Specification:
1) Skills
A. Literate in the use of Microsoft Office business programs.
B. Good English speaking, writing, reading.
2) Education / Academic Background
Bachelors or above Degree
3) Knowledge
3.1 Motivation to up-skill in Quality Management theory, principles, practices and techniques
3.2 having a good Lean thinking and continual improvement philosophy
4) Experience
4.1 Minimum 5 years experience in Quality Role (preferably BPO background)
4.2 Minimum 3 year experience in Green Belt accreditation in Six Sigma. Black Belt certification is preferable.
4.3 Lean production experience is preferable.
5) Personal Trait
5.1 Ability to communicate effectively in visual, oral and written form.
5.2 Establish and maintain professional credibility.
5.3 Demonstrated people leadership and management expertise
6) Behaviours Required (identifiable/specific/observable, independent / not overlap, comprehensive/all important behaviors are listed, manageable/not excessive)
6.1 Mature.
6.2 Confident.
6.3 Be able to work under high pressure.
Manages the Quality Management System, Continuous Improvement Process, Operational Effectiveness and Industrialisation within a Centre. Represents and demonstrates the above mentioned aspects to the external parties specifically in Client pursuits.
2. Dimensions
( key numerical data of areas of responsibility i.e. number of direct / indirect staff, expenditure budget, revenue target and authority limit )
6 direct staff.
3. Key Result Areas
3.1. Responsible for the implementation and ongoing management of the Quality Management System in the Centre. This includes creating and maintaining the quality infrastructure, undertaking quality audits, conducting analyses and maintaining quality records within the Centre and ultimately the global Business Process Outsourcing organisation to ensure that quality of service delivery satisfies the requirements of the Quality Management System and customer contracts. (ISO9001:2008)
3.2. Drive the data collection process in the Center .Prepare and consolidate collected data and recommend actions related to the continuous improvement process in the Center Provide communications to local leaders, Managers and Engagements regarding the strategy and tactical approaches of OAE and follow ups for Continuous Improvement activities Work with peers globally to insure consistent implementation of OAE while participating on global Continuous Improvement teams.
3.3. Six Sigma training and implementation in center wide.
4. Person Specification:
1) Skills
A. Literate in the use of Microsoft Office business programs.
B. Good English speaking, writing, reading.
2) Education / Academic Background
Bachelors or above Degree
3) Knowledge
3.1 Motivation to up-skill in Quality Management theory, principles, practices and techniques
3.2 having a good Lean thinking and continual improvement philosophy
4) Experience
4.1 Minimum 5 years experience in Quality Role (preferably BPO background)
4.2 Minimum 3 year experience in Green Belt accreditation in Six Sigma. Black Belt certification is preferable.
4.3 Lean production experience is preferable.
5) Personal Trait
5.1 Ability to communicate effectively in visual, oral and written form.
5.2 Establish and maintain professional credibility.
5.3 Demonstrated people leadership and management expertise
6) Behaviours Required (identifiable/specific/observable, independent / not overlap, comprehensive/all important behaviors are listed, manageable/not excessive)
6.1 Mature.
6.2 Confident.
6.3 Be able to work under high pressure.
公司介绍
Adecco集团是全球最大的国际性人力资源服务公司，总部设于瑞士，为《财富》Fortune排名全球前500大企业，目前已有5,600多家分公司遍布世界60个主要国家及地区市场，全职员工超过33,000名，Adecco在巴黎和苏黎世为公开上市公司。Adecco 在大中华及亚洲地区已有24 年的历史，超过100家的分公司。Adecco根据企业的需求，提供最好的专业人才招募及人才派遣等相关人力资源服务，协助企业跨越文化、地域及语言上的限制，招募到最适职及可信任的人才。
Adecco in Asia Pacific：澳洲、中国大陆、香港、印度尼西亚、越南、日本、南韩、马来西亚、新卡里多尼亚、纽西兰、新加坡、台湾、泰国
Adecco in Asia Pacific：澳洲、中国大陆、香港、印度尼西亚、越南、日本、南韩、马来西亚、新卡里多尼亚、纽西兰、新加坡、台湾、泰国