深圳招聘

Responsibility:

a. Working in WS EKA Service Desk Team 12 by 7 level 1 support
b. Conduct virtual operation (remote) model to provide 1st level support on external client's system support, which is including server monitoring, proactive maintenance, and problem resolution or escalation.

Technical skills:
1. IT or engineering related university degree
2. Solid Microsoft Win-based knowledge and practical working experience
3. One Years working experience for a daily operation on medium or large environment:
a. Windows 2003 /Window 2008 Active Directory
b. Exchange Mail systems
c. HP hardware technologies
d. Hyper-V Virtualization Platform
e. Experience on systems monitoring/management tools

Professional Skills (Such as sales skills etc.)
Daily IT backend server maintenance & troubleshooting skills

Knowledge (Such as education background, certification etc.)
MCITP is preferred

上海微创软件股份有限公司2002年由微软与上海市政府共同创办，是微软在华投资的***家合资公司。微创始终秉承高标准的服务品质与“成就客户”的服务理念，在全球设有20余处交付中心，分布在中国、美国、日本、澳大利亚，凭借在汽车、保险、高科技、金融、互联网等行业的深厚积累和丰富经验，与2500余家企业与政府客户达成了长期、稳定、友好的合作。