深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳售前/售后技术支持主管招聘

Professional Service Consultant

思迪软件科技(深圳)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件  计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2013-10-14
  • 工作地点:上海-卢湾区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:售前/售后技术支持工程师  售前/售后技术支持主管

职位描述

The Position:

This is a great opportunity to join a consulting organization with a proven track record of success, implementing software and providing best practices at some of the largest and most well-known companies in the world. Join our global company in a fast-paced, dynamic environment with an expanding market, and potential for personal development and growth.

This position is a hands-on implementation specialist, who must be capable of technical configuration and development, in addition to customer-facing activities. He/she will report to the Solutions Director, but will also require responding to and following a Senior Consultant (and/or Project Manager)’s direction for relevant project work.


Main Purpose of the role:

As a Consultant, you will participate in, and on some occasions, act as the primary technical resource for SDL WorldServer and GroupShare post-sales delivery, as part of the GIM (Global Information Management) Enterprise framework.


Key Duties and Responsibilities

  • Act as a primary technical consultant of requirement analysis, solutions design and deployment process.
  • Act as a primary implementer of relevant product delivery project; installation, configuration, user training, and project management.
  • Maintain customer satisfaction; direct client interaction. Provide regular updates, escalation and feedback to management.
  • Execute and advocate best practices; follow established process methodologies for managing scope and risk during project implementations.
  • Developing abilities to eventually become an expert in localization, implementation methodology, and project management; also includes progressive path to assist with pre-sales, scoping, solutions development and more.

Skill and Knowledge Required:

  • Bachelor’s degree in a related technical discipline, such as Computer Science or Engineering, is preferred (or demonstrated equivalent).
  • At least two years of hands-on experience and demonstration of strong knowledge and relevant syntax for Java, .NET, SQL, XML, HTML, and Unix and Windows platforms are required.
  • Experience in localization technologies such as text analysis and processing, translation memory, XLIFF, etc.
  • Experience with a standard software implementation methodology, modeling methodology and project planning is preferred.
  • Excellent Mandarin and English written and verbal communication skills.
  • Well-organized and detail-oriented people with interpersonal skills, as well as strong analytical and problem solving skills.
  • Ability to withstand working in multiple intense projects simultaneously. Must enjoy working with clients and staff at many different levels.
  • Ability to travel 40-50% nationally and internationally.

Desirable but not essential experience and knowledge:

  • Experience in Globalization / Internationalization, business analysis and project management in a technology related capacity.
  • International company working experience.

公司介绍

SDL International is the world’s leading provider of Global Information Management (GIM) solutions. Headquartered in the UK with over 50 offices across North America, Asia, Europe and the Middle East, SDL provides global information management solutions through a combination of enterprise software, desktop software, professional services and solution partners.

Customers span consumer, SME and enterprise markets, including global industry leaders Adobe, Bayer, Bosch, Canon, DAF, DaimlerChrysler, HP, Intel, Kodak, Microsoft, Morgan Stanley, Oracle, Reuters, Siemens, SAP and Volkswagen.

More information at www.sdl.com

联系方式

  • 公司地址:深圳市南山区高新技术产业园北环大道北松坪山路1号源兴科技大厦南座 309室 (邮编:518057)