深圳招聘

Main Responsibilities: 主要工作职责：:
Collaborating with BD/program manager in establishing client’s procedures;Coordinate activities between clients, selling office and operating offices.
Accurately interpret client’s procedures into related operational documents so line staffs can understand and execute with minimum discrepancy;Regular review and maintain the updated working documents related to clients
Prepare activities report per client’s request;
As a lead role in monitoring all OO/ lines are delivering a consistent service level to the customer, and able to voice out when seeing service deviations
Secondary Responsibilities: 次要职责：
Initiate customer complaint procedure when needed
Attend client meeting if needed
Suggest improvements on client’s or internal procedure for continuous improvement
Can sense potential problems that may lead to customer’s dissatisfaction or BV internal processes difficulties

Key Requirements 关键要求:
Demonstrated ability to work with customers, determines their requirements, define and assist in solving problems, and generally ensure their total satisfaction with BV CPS.
Possess strong interpersonal communication skill and being self-motivated
Knowledgeable in BV CPS operations (lab and inspection), procedures and capabilities.
Ability to work under pressure and being team-sprit
University graduated with 3 years or above working experience preferably in social audit, inspection or lab test, customer service sector.
Fluent in English both writing and speaking
Remarks:
College degree or above;
Necessary Computer Knowledge (CET 6 or TEM 8)

JOb location:深圳市南山区蛇口后海大道东角头东南工贸大厦D2栋5F

必维国际检验集团（Bureau Veritas，简称必维）创立于1828年，集团总部位于法国巴黎，是测试、检验、认证和技术咨询服务的全球领导者。必维目前在全球140个国家拥有1400个办公室和实验室以及超过66,500名员工。必维早在1882年进入中国，目前在55个城市拥有100个办公室和实验室以及超过12,500名专业员工。

必维消费品服务事业部（Bureau Veritas Consumer Products Services, 简称BVCPS）是领导全球的主要质量检定服务供应商，为全球各地的消费品及零售市场提供专业的产品测试、验货、审核及技术咨询等服务，覆盖范围广泛，包括：轻工业产品、玩具及幼儿产品、纺织品、鞋类、电子电气产品、汽车及车载设备、无线通信技术及智能产品服务、食品、健体、美容及家居产品。