深圳招聘

R03-Regional Manager After Sales



Responsibilities:

- To set, follow up and enforce Porsche Centre targets based on KPIs, market situation and Porsche China long term planning (LRP) requirements.

- Responsibility for the development and implementation of the annual dealer business plan

- To ensure overall business profitability and efficient operations for both Porsche Centre and Porsche China, exploring and implementing all feasible business opportunities.

- To ensure the constant service capability of Porsche Centres with regard to facilities, equipment, staffing and processes as far as possible

- Responsibility for steering dealership After Sales manager in order to achieve agreed targets.

- To develop, follow up and enforce long term individual After Sales strategies for the Porsche Centre together with dealer principal, After Sales manager and Porsche China

- To ensure and support the implementation of recommended business practice and valid dealer operating standards, projects and requirements and ensure the achievement of Porsche China standards

- To represent the interests of the Porsche Centre at Porsche China level. Initiating and implementing actions and measures as required

- To ensure the implementation of correct people practices, including recruitment strategy, ongoing development, training and retention

- Documentation of and reporting on the implementation of agreed dealer action plans, addressed during regular visit

- To set / approve activity plans for, follow up and coordinate Dealer Support Team / Service Support Team missions as required

- To innitiate and setup programmes and activities to ensure highest customer satisfaction

- To monitor and ensure that the highest standards of Porsche Corporate Identity, appearance cleanliness and maintence are reflected and maintained in all areas of the Porsche Centre business.

- To represent the Porsche Brand in all customer/prospect contacts and relations

- Providing feedback on all challenges, issues, customer requirements, expectations and behaviours unique or specific to the local market or region.

- Provide feedback about the market place in regard to owner expectations, dealership performance, and franchise compliance; and other service/customer satisfaction projects as required

- Provide field service support for customers and dealers with emphasis on achieving complete customer satisfaction

- Active involvement in Porsche China After Sales projects when required


Requirements:

- Diploma in automotive technology, business administration or equivalent

- Excellent English knowledge

- Good experience in IT-Knowledge (MS Office, e-mail, Internet, Intranet, PPN)

- 5 years Automotive experience with emphasis on business operations

- Team oriented working attitude

- Excellent knowledge of the Automotive Retail Business

- Understanding of Porsche cooperate philosophy, image and identity

保时捷（中国）汽车销售有限公司是保时捷在中国大陆以及中国香港和中国澳门地区的子公司。保时捷中国于 2001 年成立，并开始在销售、市场及售后服务等环节为合作伙伴提供专业支持。

经销商网络
保时捷目前在中国一共124个销售网点（包括港澳各一家），其中96家为保时捷中心（4S）其余为城市展厅，位于北京（五家），上海(四家）和成都（三家）、温州（三家）、深圳（三家）、厦门（两家）、杭州（三家）、武汉（两家）、重庆（三家）、西安（两家）、哈尔滨（两家）、南京（两家）、宁波（两家）、佛山（两家）、福州（两家）、长沙（两家）、昆明（两家）、沈阳（两家）、东莞 （两家）、天津 （两家）、广州、青岛、大连、金华、太原、台州、海口、郑州、苏州、长春、南宁、鄂尔多斯、合肥、济南、兰州、唐山、呼和浩特、无锡、南通、泉州、绍兴、南昌、常州、烟台、三亚、潍坊、银川、嘉兴、榆林、石家庄、中山、珠海、徐州、淄博、贵阳、汕头、洛阳、惠州、泰州、乌鲁木齐、绵阳、新乡、芜湖、香港（两家) 和澳门。所有保时捷中心都是保时捷的授权网点并为中国的保时捷客户提供保时捷的产品及服务。

销售业绩
2019 年，保时捷中国创造了在中国大陆、中国香港及中国澳门累计交付 86,752台的杰出业绩。

企业荣耀
2019年，保时捷中国同时获得了“中国杰出雇主”及“金级国际WELL认证”。