深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳客服专员/助理(非技术)招聘

Customer Service Specialist

深圳塔赫信息咨询有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2013-05-13
  • 工作地点:深圳-福田区
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  

职位描述

Responsibilities

§ Communicate and liaise with suppliers, Tar Heel Trading, US Team.

§ Develop and keep good business relationship with clients.

§ Manage customer requests and coordinate with various parties to ensure orders and billing requests are handled

promptly and accurately.

§ Reviews working procedures or workflow on a regular basis & recommends enhancement or automation on such if

deemed necessary.

§ A communication hub of all functions.

§ Other tasks assigned by company.



Requirements

§ Have at least 1 year experience in customer service area.

§ Experience working in reputable Global (European and USA) retail chain stores/buying office is preferred.

§ Conversant with PC skills

§ Good interpersonal communication skills

§ Team player, quick study, energetic

§ Excellent written and spoken English

§ Service minded, proactive and takes initiatives.

§ Patient, detail-oriented.

公司介绍

Tar Heel Trading International is the subsidiary of the Family Dollar Stores, Inc., responsible for the products sourcing globally. Family Dollar Stores is a U.S. based retail chain with over 7100 stores in 45 states, achieving $8 Billion U.S. dollars in sales for 2010. We are one of the top Fortune 500 companies in the U.S., and trade on the New York Stock Exchange under FDO. While Family Dollar Stores is not new to the US marketplace (we were established 53 years ago), we are new to Direct Importing as we have always purchased in the past through intermediaries. Family Dollar Stores is part of the “Dollar” channel and is known for its small-format/convenience value, carry products ranging from consumables, home, household, health and beauty aids, food, apparel and accessories, seasonal items and electronics. For more information, please visit us on www.familydollar.com.