淘宝店长,淘宝客服
深圳市宏利伟业电子有限公司
- 公司规模:50-150人
- 公司性质:民营公司
- 公司行业:互联网/电子商务 贸易/进出口
职位信息
- 发布日期:2015-03-10
- 工作地点:深圳
- 招聘人数:5
- 学历要求:中专
- 语言要求:英语良好
- 职位类别:国内贸易人员
职位描述
任职要求:
1、有淘宝/拍拍等网店客服1年以上工作经验。
2、会网店商品发布及更新及编辑。
3、中文打字速度每分钟60个字以上,能熟练运用office软件以及网络等办公工具,具备良好的沟通能力和团队合作精神;
4、条理清晰,思维敏捷,可同时应对多位客户咨询,沟通、协调能力强者优先;
5、工作认真踏实,待人热情、礼貌,有良好的服务意识(有服务业经验者可优先考虑);
6、有网络营销经验者优先;
7、具备良好的客户服务意识、良好的沟通技巧和人际关系处理能力、团队合作精神,做事积极主动,乐观向上。
工作职责:
1、网店销售产品上架、分类,以及产品信息的及时调整;
2、在线客服及导购,通过在线聊天工具(旺旺、QQ等)与客户沟通,能独立完成网上购物售前、售中、售后工作;
3、处理淘宝网店日常事务,包括网络留言回复、订单管理,到货跟踪、评价管理、售后服务等工作;
4、定期维护客户关系,促进互动与销售;
5、处理网店日常事务,包括网店更新、网店促销策划及执行等。
6、有淘宝客服经验者优先。
1、有淘宝/拍拍等网店客服1年以上工作经验。
2、会网店商品发布及更新及编辑。
3、中文打字速度每分钟60个字以上,能熟练运用office软件以及网络等办公工具,具备良好的沟通能力和团队合作精神;
4、条理清晰,思维敏捷,可同时应对多位客户咨询,沟通、协调能力强者优先;
5、工作认真踏实,待人热情、礼貌,有良好的服务意识(有服务业经验者可优先考虑);
6、有网络营销经验者优先;
7、具备良好的客户服务意识、良好的沟通技巧和人际关系处理能力、团队合作精神,做事积极主动,乐观向上。
工作职责:
1、网店销售产品上架、分类,以及产品信息的及时调整;
2、在线客服及导购,通过在线聊天工具(旺旺、QQ等)与客户沟通,能独立完成网上购物售前、售中、售后工作;
3、处理淘宝网店日常事务,包括网络留言回复、订单管理,到货跟踪、评价管理、售后服务等工作;
4、定期维护客户关系,促进互动与销售;
5、处理网店日常事务,包括网店更新、网店促销策划及执行等。
6、有淘宝客服经验者优先。
公司介绍
Our company was founded in Shenzhen, China. We are a professional company of Entertainment Electronics and Consumer Electronic products. We are an exporter with our own manufacturer. In recent years, with the ripe and constant development of the market day by day, the business of our company has already spread to the whole country. We have also succeeded in exploring world market. Our products are exported to the USA, Europe, Japan, South Korea, the Middle East, Southeast Asia, etc., which means we have shipped products to the whole world!
We are specialized in for Ipad accessories,for iphone accessories, Mobile phone accessories, computer accessories and other all of consumer electronics, Such as smart cover,leather case,hard plastic case,bling case,TPU case ,silicone case,Screen protectors,chargers,data cables,Docking station,earphones and so on ,In the future, we will constantly enrich our items and try to do the best for the customers.
Our Advantages:
1. Low Wholesale Prices
Our company offers you competitive wholesale prices on all the products you can find on our Online Wholesale Shop. The prices you see here are sample single-unit prices only; after you sign in at our Online Shop you will be able to see the wholesale prices we offer for larger quantities and we will deliver products to you directly from China.
2. Quality and considerate service
We offer 24 hours & 7 days service. Your email will be replied at our earliest time (no later than 2 hours). Information of products, payment, delivery, declaration, after-sales service, etc. will be offered for solving all your problems.
"Customer First, Service First" is the service aim in which we always persist and we also have a set of perfect procedures of customer service. Welcome you to visit our factory and office and give advice and comments, and we hope to establish fruitful business relationships and partnerships with you in the future! We have enough confidence that we will be your best choice!
Take the first step into the future of China wholesale business and contact us today!
Contact person:Ms Chris Cao
If you want to talk with us right now, contact us by Alibaba's TradeManager or visit our website at www.chinagoshop.cn today.
Look forward we will establishing long time business based on mutual benefits.
We are specialized in for Ipad accessories,for iphone accessories, Mobile phone accessories, computer accessories and other all of consumer electronics, Such as smart cover,leather case,hard plastic case,bling case,TPU case ,silicone case,Screen protectors,chargers,data cables,Docking station,earphones and so on ,In the future, we will constantly enrich our items and try to do the best for the customers.
Our Advantages:
1. Low Wholesale Prices
Our company offers you competitive wholesale prices on all the products you can find on our Online Wholesale Shop. The prices you see here are sample single-unit prices only; after you sign in at our Online Shop you will be able to see the wholesale prices we offer for larger quantities and we will deliver products to you directly from China.
2. Quality and considerate service
We offer 24 hours & 7 days service. Your email will be replied at our earliest time (no later than 2 hours). Information of products, payment, delivery, declaration, after-sales service, etc. will be offered for solving all your problems.
"Customer First, Service First" is the service aim in which we always persist and we also have a set of perfect procedures of customer service. Welcome you to visit our factory and office and give advice and comments, and we hope to establish fruitful business relationships and partnerships with you in the future! We have enough confidence that we will be your best choice!
Take the first step into the future of China wholesale business and contact us today!
Contact person:Ms Chris Cao
If you want to talk with us right now, contact us by Alibaba's TradeManager or visit our website at www.chinagoshop.cn today.
Look forward we will establishing long time business based on mutual benefits.
联系方式
- 公司地址:深圳市布吉罗岗京南工业区超力通大厦7楼
- 邮政编码:518000