资深ERP项目实施顾问
施易德软件(深圳)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2021-06-04
- 工作地点:上海-徐汇区
- 招聘人数:2人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:2-2.5万/月
- 职位类别:ERP实施顾问
职位描述
主要工作职责:
· 全面协助项目的开展和具体的实施(组织项目参与人员、了解项目每个参与者的进度、进度跟踪、决定要采取的行动等等)
· 负责项目的客户需求分析和相关功能以及技术实施细节
· 在项目出现重大变化时决策,与客户的项目负责人沟通,保证项目顺利完成
· 安排团队工作,平衡团队工作量
· 组建项目团队,负责团队成员的培训和学习,凝聚团队合作,提高团队的综合项目执行能力
· 与内外部客户的项目负责人协调和沟通,整合资源,积极推进达成项目管理目标
· 与其他的项目顾问制定项目计划,保证项目按照计划顺利执行
· 掌握客户资料,协调和评估您所负责的项目相关的现场处理,为客户提供咨询服务
· 对项目的客户满意度负责
· 参与制定和完善项目管理和实施工作标准,专业规范等,并在项目实施管理中监督执行,评估修正完善
· 向您的负责人作项目报告
· 提供内外部技术支持,培训服务,支持参与售前工作
· 部门公司领导安排的其他相关工作
DUTIES AND RESPONSIBILITIES:
· professionally undertake the tasks such as project implementation (both function and technical points), training, organization and project management assigned to you;
· coordinate and communicate with internal (N+1 person in charge, sale engineer, coordinator, person in charge of quality) and external (client, contractor) parties on the projects assigned to you;
· coordinate and evaluate on-site interventions relating to your projects;
· keep abreast of client information before on-site interventions;
· provide consulting services to clients;
· give reminders in time in case of project deviation and put forward solutions to get the project back on track;
· draft external and internal reports related to the tasks;
· ensure client satisfaction after the completion of tasks;
· fix with your supervising manager schedules for the projects you’re responsible for;
· stick to the schedules and especially record your activities of project follow-up at the end of each month;
· lead the overall implementation of the projects (preside over the project implementation committee, follow up activities of each participant in the project, follow-up forms, decide to take actions, etc.);
· comply with internal instructions, procedures and schedules and the instructions, procedures and schedules regarding the on-site interventions for the client;
· try to attain the turnover budget for company
· use the parameters adopted during the analyzing stage and within the standard scope of all our serial products;
· Providing trainings to clients
· coordinate with and follow up clients’ situation during their use of our solutions, especially to assist them;
· develop clients before sale through product demonstration.
任职资格:
· 5年以上的相关从业经验(IT行业、零售IT行业或者ERP实施)
· 全日制本科学历,IT相关专业
· ***拥有软件公司或者零售企业的工作经验
· 拥有SQL和微软相关解决方案的技术背景和经验
· 项目管理实施的经验,***拥有PMP证书
· 优秀的沟通技巧和良好的客户关系管理维护
· 必须有团队工作意识和态度
· 中文和英文流利
POSITION QUALIFICATIONS AND EDUCATION:
· More than 5 years’ experience in this position, Retail Industry, ERP solution, support, etc.;
· Four-year university Degree, IT and related majors;
· Background working for software company or Retail company
· IT technical background and experiences for SQL, Microsoft solutions (Server, infra and network)
· Project management experiences and PMP certificated is preferred
· Excellent communication skills and customer relation management
· Team work attitude
· Language requirement: Fluent Chinese and English
公司介绍
联系方式
- 公司地址:地址:span虹桥路777号汇京国际广场