深圳招聘

伟创力校园宣讲行程。欢迎各位同学前来参加宣讲会。
广东工业大学(大学城) 3月21日 14:00-15:30 一号大教室

1. Handle calls from users, create requests/incidents/problem tickets in Service-Now and transfer to the appropriate team to follow up;
2. Study IT policy and procedure, understand IT systems configuration, share knowledge with others;
3. Based on Global/Regional SOC team report to open tickets, and assign them to the right person in charge;
4. Prepare Helpdesk statistics report to IT operation manager for analysis
5. Follow employee account check out policy to handle related user account process base on HR daily termination user account e-mail;
6. Deliver IT Process trainings to end users;
7. Filter out non-IT support requests
8. Monitor request and make sure that they are delivered according to service level agreement;
9. Work with Corporate global helpdesk for corporate systems' issues;
10. Corrective actions for users' complaints
11. Support all kaizen / lean initiatives

Job Requirements *
1. Minimum College or above in IT or related subjects
2. Experience in hardware, software trouble-shooting
3. Good at interpersonal and commumication skills and willing to provide quality service to the end-users, support teams
4. Good communication skills in English and Mandarin

伟创力简介

伟创力国际有限公司是全球领先的从概念成型到规模量产(sketch- to-scale) 解决方案供应商，为互联世界设计和制造智能产品。公司在 30 多个国家有近 200,000 万专业人士并且助力全世界开创智慧生活 (Live smarter)，并向不同行业和终端市场中各种规模的公司提供创新设计、工程、制造、供应链实时管控和物流服务。

在中国，伟创力占有1250万平方英尺生产面积，其中包括15个生产基地、研发中心、销售办公室以及1个区域支持中心。伟创力的10万员工提供包括但不限于制造设计、核心新品引进、印刷电路板组装、分部装配、总装、测试、外壳及物流的服务。

如欲了解更多伟创力的招聘信息，请访问*****************************************/en-US/Careers

Flex Overview
Flex is a leading sketch-to-scale solutions company that designs and builds intelligent products for a connected world. With approximately 200,000 professionals across 30 countries and a promise to help the world Live smarter, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.

In China, Flex has amassed 12.5M manufacturing sq.ft. comprising 15 manufacturing sites, R&D & Tech Centres, Sales Office and a Regional Support Centre. Staffed by 100,000 employees, we provide services that include, but are not limited to design, new product introduction (NPI), printed circuit board assembly (PCBA), sub-assembly and full-assembly, test, enclosures, and logistics.

For more information about Flex vacancies, pls access *****************************************/en-US/Careers