深圳招聘

Disney Store, China is a delightful, world-class place of products and experiences that bring Disney’s very best stories to life.

We generate growth and embrace every opportunity to make our guests, and each other, smile, laugh and dream.

 

We believe…

• Storytelling is Our Legacy

• Exceptional Guest Service is Our Standard

• We Insist on Quality, Value and Innovation

• Continuous Improvement Drives Success

• Integrity and Transparency Guide Us

• Challenge Brings Possibilities

   

Position Overview

 

The Assistant Store Manager plays the role of a brand ambassador by representing the Disney brand to the Cast and Guests.

• Supports the Store Manager in achieving a high energy work environment and all Company goals and initiatives.

• Inspires Cast to achieve maximum performance levels through clear direction and daily feedback.

• Demonstrates the ability to foster teamwork and collaboration among Cast Members, peers and Home Base partners.

• Contributes to Store profitability through efficient use of payroll and expense controls.

• Lead one or more than one key function(s) of Store Operations (Recruiting,  Scheduling, Cashier & Admin, LP/Safety, and or Sales)

 

Primary Responsibilities

• Encourages the use of innovation, creative language, technology and product to bring stories to life for internal and external Guests.

• Shares knowledge, enthusiasm and passion for the Disney brand with internal and external Guests.

• Coaches others to achieve results through a sense of purpose, a spirit of cooperation and personal growth.

• Maps product placement to ensure adherence to display guidelines, fits Store architecture and contributes to the overall story being told.

• Ensures that Store is neat, clean, organized and that all maintenance issues are addressed in a timely manner.

• Promotes an environment that is inclusive of all Cast Members and the talents that they bring.

• Supports and participates in initiatives that give back and have a positive impact on the internal (Store) community and the external community.

• Adheres to all Company directives which promote the protection and preservation of the environment.

• Develops innovative ideas and encourages creative thinking for establishing best practices that will enhance the environment.

• Is open with all who interact with the brand. Treats everyone with dignity and respect at all times.

• Encourages people to work in a way that is fair, honest and trustworthy by being a role model.

 

Role Accountabilities

 

Brand Ambassador

 

• Contributes to a high performing Cast through effective recruiting, hiring, retention and performance management strategies for the Cast.

• Participates in the onboarding and ongoing development of part time Cast Members.

• Holds self and Cast accountable for their contribution to the Store’s results by aligning clear goals and expectations, tracking progress, ensuring appropriate feedback and addressing performance issues promptly.

 

Show

 

• Coaches the Cast on display execution ensuring proper use of all tools and efficiencies.

• Contributes to impeccable maintenance of Company directed visual standards, incorporating in Store technology, through Cast accountability.

• Participates in and monitors Cast execution of merchandise flow including shipment processing, markdowns, recovery & replenishment and visual standards to ensure all processes are efficient.

• Provides feedback and coaching to ensure Disney brand standards are consistently achieved.

   

Service

 

• Establishes the Guest, both internal and external, as the number one priority to ensure that positive, memorable experiences are created.

• Performs sales support and Guest service during scheduled shifts.

• Models how to adapt to the ever changing environment, different Guest needs, while continually providing Exceptional Guest Service.

• Cultivates positive, trusting and effective working relationships within the Store. Uses these and all resources, to find solutions.

   

  Financial Goals

 

• Recommends sound business solutions that balance competing priorities.  Chooses the best strategies after evaluating all options and by using the filter of what is best for the Guest, both internal and external.

• Drives positive results in key performance indicators including sales, conversion, Average Guest Spend and preventing loss.

• Evaluates business trends, forecasting sales and flexing the schedule to leverage payroll to appropriately meet the needs of the business and adhere to payroll budget.

   

Profitability

 

• Drives gross margin performance by ensuring that new, high margin product gets prioritized Stage placement, replenishment and receives focused selling efforts.

• Controls expenses to positively impact the Store’s profitability.

• Ensures adherence to all SOPs to protect Company assets and to comply with Company policies and procedures, state and local laws and regulation.

 

 

 Relevant experience/requirement

 

• Minimum 4-6 years’ experience in retail

• Demonstrated ability to execute tasks effectively

• Good understanding of business and financial concepts and demonstrated ability to lead the team to drive results

• Established time management, prioritization and organizational skills

• Exhibited proficiency for business acumen

• Ability to communicate clearly and effectively with a positive attitude

• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts

• Good command in written and spoken English is preferred

 

迪士尼与旗下附属企业及分支机构共同构成了一家领先的多元化国际家庭娱乐公司，其四项业务包括：

  媒体网络——迪士尼频道、迪士尼媒体发行和ESPN；
  迪士尼消费品与互动媒体——迪士尼消费品部、迪士尼商店、迪士尼全球出版公司、迪士尼英语；迪士尼互动工作室、迪士尼互联网和迪士尼互动媒体
  影视娱乐——华特迪士尼电影集团国际部、华特迪士尼家庭娱乐和迪士尼戏剧制作集团；
  主题乐园及度假区—— 迪士尼全球目的地

迪士尼中国的业务是公司的战略重点。华特迪士尼公司于20世纪30年代进入中国市场，当时就凭借动画片《白雪***和七个小矮人》初次赢得了中国观众的喜爱。迪士尼中国始终致力于为中国观众带来触及心灵，独具一格的娱乐体验。

现在，你就有机会供职迪士尼，开启人生的新篇章。快来加入这支卓越的团队，为世界各地的观众和消费者提供更多无与伦比的作品和服务。用您的专业知识、技能和追求卓越的承诺，与我们共同铸就迪士尼的美好未来。

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