深圳招聘

PURPOSE OF THE JOB

？ To develop team/ conduct in class training and field coach, work with retail team for the sales growth.

？ To take in charge of Retail Development projects implementation and follow up in the field.

MAIN RESPONSABILITIES

Training & Coach

1. Plan with regional retail team for training program on the novelty, integration and professionalization

2. Co-work with Retail to build up BC development program, especially on the specialization

3. Develop BC annual training plan and make sure the implementation as well as training result

4. Build up a strong coach and feedback system to support the improvement on product knowledge, brand history, story telling as well as service standard

5. Guide and improve BC overall skills to provide better service by providing coach on counters, around 30% working time

6. Follow-up G.R.O.W training result and practice at the field level as well as review the performance of retail team

Retail Management

1. Assist the ATR (Addict to Retail) project and ensure the standard execution on counter through every field work in Region: - Counter management:daily brief, merchandising check; D.I.O.R process, business priority monitoring and tracking

？ - Shift management linked with traffic and floor management

？ - IPOS project execution follow-up

2. Co-work with retail managers on business format, training and follow up

3. Cabin execution and performance follow-up and feedback to skincare team

DIOR Standard Service:

1. Work closely with retail team on the D.I.O.R and other service continual improvement and execution

2. Fllow-up Mystery Shopper project including analysis, coaching and action plans with retail team to help on the improvement on-counter service.

Capability Building

1. Work on systematic training programs and coaching field staffs including Retail Management training, Retail Excellence training and follow up (AmbassaDior)

  * Closely work with HR to propose a clear/multiple career path of Beauty Consultant, Specialist and Expert, Retail Management as well as development plan, follow up progress and evaluation (e.g.BC grading & specialization Annual Review)

Supports on sales team

Support line manager on all the projects including information collection and consolidation

Cabin projects: work closely with cross function to ensure cabin opening and daily operation.

Open doors：work closely with cross function to interview and daily follow up（BSS、Boutique）

Project follow up：3 axis Key project follow up and collection successful cases with sales team

PERSON SPECIFICATION

Technical skills:

？ At least 5 years relevant working experiences or previous experience in retail

？ Good PC skills and familiar with Word, Excel, PowerPoint, etc.

Profile :

？ University graduate or above

LVMH集团在1987年由Moet Hennessy和Louis Vuitton两大集团合并成立。做为一个在全球高档消费品行业中居领先地位的集团，LVMH旗下产品包括时装、皮具、葡萄酒、烈酒、名表、珠宝、高级香水和化妆品。LVMH透过林林总总的产品把欧洲雅致的生活精粹一一带到全球的不同角落。LVMH是传统与现代艺术的完美融合，每件产品由激情所创造，力求尽善尽美，在全球各地受到万千宠爱。

LVMH香水化妆品（上海）有限公司是LVMH集团于2000年在中国投资成立，负责LVMH香水化妆品集团旗下的部分品牌在中国的销售。随着越来越多的中国消费者追求更为精致和高品位的生活，为满足日益增长的市场需求，LVMH香水化妆品（上海）有限公司旗下Dior（迪奥）、Guerlain（娇兰）、Givenchy（纪梵希）、Make Up For Ever（玫珂菲）、Benefit（贝玲妃）、 Kenzo(凯卓)、Acqua Di Parma（帕尔玛之水）、Fresh（馥蕾诗）、ChaLing（茶灵）等品牌现正寻求致力于奢侈品行业发展的优秀人才。