Application Engineer售后支持
哈曼科技(深圳)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2012-08-20
- 工作地点:深圳-南山区
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:本科
- 职位类别:售前/售后技术支持工程师
职位描述
Relative Experience in Audio industry is required for this position.
Essential Responsibilities:
1.Should have a good working knowledge of all elements of professional audio systems with particular expertise in the design, installation and commissioning of large multi-channel wireless microphone systems, conferencing systems and stage/studio microphone techniques.
2.Represent the needs of Chinese customers to Harman, while ensuring Harman business plan objectives are met.
3.Develop and execute an ongoing program of customer visits, ensuring close relationships between Harman and these relationship-driven customers. Key elements include pre and post-sale support, training and education on AKG products and supporting technologies (DSP, Ethernet, and HIQnet).
4.Work with the sales team and distributors to identify new opportunities for AKG in the various vertical markets - Install, Commercial, Tour sound, Recording and Broadcast.
5.Work with the sales team to identify training requirements for the distributors and their customer network.
6.Track and analyze product sales in the China market to ensure all AKG dealers/distributors are performing in all areas of the business.
7.Communicate with one or more of the Harman factory technical teams to ensure the sales team is fully up to speed with all the latest AKG technical activities including software and product development.
8.Responsible for communicating the customer's comments, requirements and issues back to AKG for future product development.
9.Develop AKG technical material to support sales personnel in market competition comparisons.
10.Develop AKG training materials for use by Harman sales staff in presentations, meetings, workshops, seminars and trade shows.
11.Develop programs that offer systems configuration, commissioning and on-site problem resolution services for AKG users.
12.Serve as a competitive AKG products/systems expert, providing organizational insight into competitive products and their positioning in the China market.
13.From time to time the job holder will be expected to carry out other activities for which he/she is competent to do in order to assist in the efficient operation of the Company.
Basic Qualifications:
Diploma, although a degree in Electronics or RF related engineering is preferred.
Experience Required:
1.Minimum of five years sales and/or engineering related experience in the Pro Audio industry.
2.Proven track record of ability.
3.Strong network of contacts in the Pro Audio industry in China
Skills / Knowledge:
1.Strong knowledge of the Pro Audio market in China and how it works.
2.Ability to communicate effectively both verbally and in written format in both Mandarin and English.
3.Ability to interact effectively and comfortably with distributors, customers and end-users.
4.Presentation skills are essential. Must be able to create and perform suitable presentations to both small and large groups of customers tailored to the audiences particular technical abilities.
5.Ability to read, analyze and interpret business periodicals, professional journals, technical procedures, and governmental regulations including RF Spectrum management, licensing and product certification.
6.Ability to write reports, business correspondence, policies and procedures.
7.Ability to effectively present information and respond to questions from executives, managers, clients, customers, and the general public.
8.Ability to work with mathematical concepts - in particular algebra and geometry.
9.Ability to define engineering problems, extrapolate data, establish facts, and draw valid conclusions.
10.Ability to interpret an extensive variety of technical instructions in mathematical or diagrammatical form and deal with multiple abstract and concrete variables.
Desired Characteristics:
1.Proven track record of accomplishment and ability to demonstrate effective teamwork.
2.Track record of personal and professional integrity and ethical behavior.
3.Has the ability to be flexible and adaptable while working in a pressurized environment, maintaining good customer relations at all times.
4.Has the ability to work on his/her own initiative while prioritizing and meeting deadlines.
Eligibility Requirements:
1.Willingness to work in an office in Shenzhen, China.
2.The ability to travel extensively, and occasionally with little notice, is an absolute requirement of this position.
公司介绍
哈曼为汽车市场、大众消费市场以及专业领域设计、生产和提供各类智联汽车系统、音视产品、企业自动化解决方案及互联技术服务。公司旗下拥有AKG、Harman Kardon、Infinity、JBL、Lexicon、Mark Levinson 和Revel等16个全球领先品牌。
哈曼不仅深受各年龄层音响发烧友的喜爱,还为众多国际知名专业演艺人员和演出场馆提供支持。在全球各地的道路上,数千万辆汽车配备哈曼的车载音响和智联汽车系统。哈曼的软件解决方案应用于数以亿计的移动终端和系统上,为办公与居所之外的车载移动状态提供技术支撑,实现连接、集成、安全的各项功能。哈曼在全球拥有30,000名员工,遍布美洲,欧洲和亚洲等地。截至2016年12月31日,哈曼过去12个月销售额达72亿美元。
2009年,哈曼国际在上海正式成立了哈曼国际东北亚总部。哈曼十分看好中国市场的发展潜力,为更好的贴近并了解客户需求,先后在上海、成都、深圳、苏州成立研发中心,在苏州和丹东投资建造世界级的研发制造中心,为中国及全球客户提供高品质的汽车音响、信息娱乐系统、家用及专业音响产品。
哈曼在中国拥有超过3,000名员工。哈曼国际将中国作为全球战略性市场和重要生产基地,通过在中国的发展来保持在核心业务领域的领导地位并推动公司业务的持续增长。
哈曼致力于在全球范围内,成为品牌音响和信息娱乐系统市场上的卓越厂商。我们开发并提供创新的、具有卓越价值的方案,达到客户体验的高度满意。为了实现这一目标,哈曼着力于营造强调员工自主性和创造性的企业文化。
哈曼位于深圳南山科技园的研发中心现正大规模招聘优秀管理人才和工程技术人员。我们热情地期待更多音响行业和电子产品研发的精英加入我们的团队, 和我们一起开发出更多融入创新技术、卓越的价值和令人高度满意的客户体验的音响产品。
联系方式
- Email:arwen.cai@harman.com
- 公司地址:深圳市南山区蛇口工业三路1号招商局港口大厦20F (邮编:518000)