客服专员
联酋船舶代理(深圳)有限公司
- 公司规模:500-1000人
- 公司性质:外企代表处
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-01-12
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:4.5-6千/月
- 职位类别:客服专员/助理
职位描述
? Handle customers’ enquiries via phone or email or in person or any other channels
? Proactively coordinate with internal parties to provide solutions to customers on any aspects
? Coordinate with Sales for the booking forecast and any special follow up
? Prepare vessel schedule with local details to customers & market
? Contact customers for cargo readiness, booking arrangement, related requirement & promotion
? Follow up all booking related processes with customers and involved parties
? Coordinate with Sales, Operations and customers in case of cargo rolling
? Keep customers timely updated if any related update on operations, transshipment, etc
? Coordinate and push transshipment ports in case of any long idling for t/s
? Coordinate with POD for any cargo status and special request on import
? Follow up any long idling shipments with POD and shippers
? Data quality monitoring and push for good service to customers
? Communicate with customers for any related update, service promotion, new requirement etc.
公司介绍
Emirates Shipping Line offers reliable liner shipping products to various destinations, i.e. Middle East, Indian Subcontinent, East Africa and South East Asia. In China, we have offices in most of the major coastal cities.
We are looking for talented shipping professionals in search of challenge and who take pride in accomplishment. Each position offers an exciting opportunity to participate in the development of the role from its very inception.
Interested parties, please send CV with salary expectation & photograph to respective destination office.
联系方式
- 公司地址:上海市静安区恒丰路436号环智国际大厦1204 (邮编:200001)