深圳招聘

• Manage daily e-commerce operations to ensure customer satisfaction and smooth internal operations

• Monitor and provide timely assistance on frontend experience issues, backend system and order related fulfillment and refund issues working with product development, IT, logistics and finance team

• Coordinate with cross-functional teams to execute online campaign, promotions and special events

• Support managers to optimize platform experiences

• Assist on daily operation and communication with outsourced digital operation teams

• Assist to maintain and update Standard Operating Procedures

• Prepare regular analytics and reporting

Knowledge, Skills and Abilities Required

• Bachelor's degree in business, Marketing, E-commerce, Operations Management or a relevant discipline
• Minimum 1-2 years of working experience in e-commerce or other digital disciplines
• Experience with e-commerce content management system, order management system, digital analytics applications
• Detail-oriented and strong problem solving ability
• Excellent written and verbal communication skills within a cross-functional team
• Good organizational skills, energetic self-starter and highly motivated
• Ability to work in a fast-paced and changing environment
• Native in Mandarin and proficiency in English

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迪丰零售（海南）有限公司（？DFS Retail？（Hainan）？Company Limited）是由全世界著名免税集团DFS Group投资注册的外商企业，隶属LVMH精品集团。
DFS集团作为世界领先的旅游奢侈品零售商，从2005年起深耕海南市场，在2011年即参与了海口美兰机场免税店的筹备和开业，并于2014年把有税业务扩展到三亚凤凰机场。为响应国家关于海南自贸港建设和离岛免税的政策，DFS于2021年重返海南市场。
现因业务拓展，诚聘营运、财务、物流等职位，欢迎对旅游零售及奢侈品行业有热诚的您，加盟DFS，成为我们的一份子，一起继续我们的旅程。