Senior Operations Manager 高级操作经理
世纪冠航国际货运代理(深圳)有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-01-12
- 工作地点:上海-虹口区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:2.5-3.5万/月
- 职位类别:货运代理 物流经理
职位描述
A. Operations Management操作管理 45%
§ Lead Operations Managers and run the Operation Department of Shenzhen Branch
§ Assign teams, establish work processes, and monitor staff performance to ensure customer satisfaction
§ Set minimum standards for operations group to achieve in work flow processes (e.g., FCR issuance, doc dispatch, PSA and SA transmittal, etc.) Ensure teams handle their assignments in prompt, thorough, and accurate fashion (i.e., ensure staff provides qual
§ Oversee day to day operations, help resolve problems, and assist staff with difficult issues
§ Help ensure smooth working relationship with all vendors, agents and service providers
§ Handle those daily messages which require a higher level of experience and/or English proficiency
§ Assist staff to correctly interpret and execute customers’ instructions and working procedures
§ Ensure work processes (data, documentation) of operations group effectively meet company’s internal financial/accounting requirements
B. Staff Management 20% (team building, training and team performance review)
C. Assist General Manager (GM) 10%
§ Assist GM in achieving service quality objectives
§ Assist GM in monitoring performance of contract warehousemen
§ Resolve problems related to consolidation when necessary
§ Assist GM to maximize shipping revenues and minimizing shipping expenses to achieve optimum profitability
§ Attend vendor meetings; maintain strong relationships with vendor community to promote customer satisfaction and to maximize business opportunities
§ Maintain close ties to shipping community and keep abreast of current events
§ Assist customers in developing their logistics strategies or with cost analysis (as needed)
§
D. Special projects 5%
§ Assist in developing business plan and/or pricing schemes for new business opportunities (as needed).
§ Assist in management/operations of non-traditional services as needed
§ Provide special reports and analysis as requested by management (as needed)
§ Provide problem resolution as directed by Management
§ Optimise human and other resources; demonstrate expense control
§ Ensure staff properly handles invoicing and other key administrative tasks
E. Provide quality customer services to global customers提供优质客服10%
F. Data Management数据管理 5%
G. Sales销售推广5%
Maintain close ties to vendor community in efforts to build customer satisfaction and to maximize business
§ Visit important vendors, buying offices, trading companies and Far East offices of current and target customers as needed to maintain good rapport and Century name recognition
§ Sales, hospitality, and/or assistance for all customers or prospective customers travelling through the Region
§ Maintain close ties to Shipping community and keep abreast of current events
§ Assist customers in developing their logistics strategies or with cost analysis
§ Other works arranged by Manager or Supervisor
Qualification任职要求
§ Extensive business experience within Supply Chain/Logistics or a combination of Merchandising and Supply Chain roles an asset
在供应链/物流或销售和供应链角色的资产丰富的业务经验
§ Education and/or work experience overseas is preferable
优先考虑拥有海外教育/工作经验者
§ Ability to work in a time sensitive environment and be results driven
具有在时间敏感的环境中工作的能力,结果为先
§ Ability to embrace and adapt to change with a positive attitude
具有积极的态度接受并且适应改变的能力
§ Excellent interpersonal and globally adaptable communication skills
杰出的人际交往能力和适应大局的交流能力
§ Native English speaker is preferable
以英语为母语的优先考虑
希望提供中英简历,谢谢
公司介绍
世纪冠航公司有与全球接轨的基础设施,拥有一个有效的数据持续追踪系统去改善我们客户的供应链,公司的专业人才、资源及资本能够适应我们客户供应链战略步署的任何变化。追求卓越的人才、持续发展基础建设及技术,是我们工作任务的一个核心部分。
物流服务包括:
International freight forwarding 国际货运代理
Physical freight consolidation 物理货运合并
Supply chain engineering & optimization 供应链优化
Cloud-based supply chain management systems 云端供应链管理系统
PO management, including creation/change/life cycle 订单管理,包括创建/修改/产品周期
Vendor compliance programs 供应商遵守程序
Regulatory compliance 教导供应商遵循法规
Value-added services at origin warehouses在原产地仓库的增值服务
U.S. warehousing, trucking and distribution 美国仓储,运输和配送
因为在中国的业务发展迅速,非常欢迎热爱物流业务或对物流行业有兴趣而且具有上进心的人士加入成为我司物流团队的成员。
各工作职位已注明具体工作的城市,总、分公司详细地址如下:
深圳总公司地址:深圳市罗湖区建设路2018号南方证券大厦A座13楼
上海分公司地址:上海市虹口区东大名路1050号北外滩中心8楼
宁波分公司地址:宁波市海曙区中山西路138号天宁大厦(9-1)至(9-15)室
厦门分公司地址:厦门市思明区鹭江道52之3号海滨大厦14楼
天津分公司地址:天津市和平区贵州路4号龙通大厦1107室
青岛分公司地址:青岛市市北区龙城路31号卓越世纪中心2号楼2410室
联系方式
- Email:hr@cds.com.hk
- 公司地址:地址:深圳市罗湖区建设路2018号南方证券大厦A座13楼