助理学习及发展部经理
俊思(上海)商业有限公司
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2020-11-18
- 工作地点:上海-徐汇区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 职位月薪:1-1.5万/月
- 职位类别:培训经理/主管
职位描述
This role will be responsible to develop, deliver, and evaluate retail learning and development activities to support IMAGINEX partnered brands across Mainland China in order to achieve business results. Additional duties or responsibilities may be assigned or modified according to business necessity.
The key responsibilities included but not limited to as following:
? Support assistant director in achieving L&D objectives.
? Conduct needs analysis and identify operational area of improvement with sales and operation team to determine training needs and formulate brand specific L&D solutions and approaches.
? Deliver sales, service, retail operation, and business-related offline training and coaching sessions to support frontline staff cross Mainland China.
? Create and develop online retail related training program for elearning.
? Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
? Work closely with assigned brand and its in house trainer team to develop and provide support on L&D related activities initiated by assigned brand including digital learning solution, mystery shopper program, staff engagement, testing and evaluation.
? Provide administrative support to assistant director in planning and delivery of L&D events.
? Maintains accurate records and prepares statistical reports to evaluate performance of L&D activities and to monitor trainees progress.
? Manage monthly learning and development calendar.
? Source and evaluate external training partners when needed.
? Frequent travel required.
担任这个职位后您将负责…
该职位将负责透过课程开发,培训执行,和训后评估等学习及发展活动来支持俊思集团于中国大陆内地的所有合作品牌提升业务成果。主要职责可能会根据未来业务需要进行重新划分或调整,包括但不局限于以下:
? 支持中国区学习及发展部助理總監实现部門目标
? 进行需求分析,与销售和运营团队一起挖掘需要改进的运营內容,确定培训需求後制定针对品牌的L&D相關解决方案和方式
? 提供销售,服务,运营,及业务相关的線下培训和辅导以支持中国各地的一线员工
? 設計和开发elearning平台上使用的线上零售课程
? 編制和开发培训工具,包含手册,参考資料,测试和评估,多媒体视觉辅助工具,以及其他教學相關的材料
? 与指定品牌及其内部培训团队紧密合作,为品牌所发起的L&D相关活动提供支援,包括数位学习方案,神秘访客项目,团队建设与员工关怀,知识测试和技能评估等
? 协助助理总监,提供在L&D活动执行时的行政相关工作支持
? 管理与维护准确的部门学习记录,并汇总统计报告以评估L&D活动的绩效及学员进度
? 管理每月部门的学习和发展活动日历
? 在需要时寻找并评估外部培训合作机构
? 需要经常差旅
职位要求:
? At least 3 years of retail supervisory and sales level training delivery experiences in fashion, beauty, or FMCG industry is a MUST.
? Retail frontline experience in fashion, beauty, or FMCG industry is preferred.
? Strong communication, interpersonal, and facilitation skills are required.
? Excellent service mindset and highly customer-focused.
? Trainer or Coaching related certification by prestigious institution such as IPA, ATD, or AACTP would be a definite advantage.
? Hands-On experience in elearning development would be a definite advantage.
? Good command of both spoken and written English is a plus.
? Proficient in Microsoft Word, Excel and Powerpoint
? 必须有至少3年在时尚,美容,或快消品牌中针对零售主管和销售人员的培训经验
? 优先考虑同时具有时尚,美容,或快消品行业的前线工作经验的候选人
? 必须具备良好的沟通,人际关系和协調技巧
? 优秀的服务和以客户为中心的工作意識
? 具備知名机构(如IPA,ATD或AACTP)的培训师或教练认证資格将是优势
? 具有開發與製作線上培訓課程的经验将是优势
? 良好的英语听说读写能力者优先考虑
? 精通Microsoft Word,Excel和Powerpoint
The key responsibilities included but not limited to as following:
? Support assistant director in achieving L&D objectives.
? Conduct needs analysis and identify operational area of improvement with sales and operation team to determine training needs and formulate brand specific L&D solutions and approaches.
? Deliver sales, service, retail operation, and business-related offline training and coaching sessions to support frontline staff cross Mainland China.
? Create and develop online retail related training program for elearning.
? Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
? Work closely with assigned brand and its in house trainer team to develop and provide support on L&D related activities initiated by assigned brand including digital learning solution, mystery shopper program, staff engagement, testing and evaluation.
? Provide administrative support to assistant director in planning and delivery of L&D events.
? Maintains accurate records and prepares statistical reports to evaluate performance of L&D activities and to monitor trainees progress.
? Manage monthly learning and development calendar.
? Source and evaluate external training partners when needed.
? Frequent travel required.
担任这个职位后您将负责…
该职位将负责透过课程开发,培训执行,和训后评估等学习及发展活动来支持俊思集团于中国大陆内地的所有合作品牌提升业务成果。主要职责可能会根据未来业务需要进行重新划分或调整,包括但不局限于以下:
? 支持中国区学习及发展部助理總監实现部門目标
? 进行需求分析,与销售和运营团队一起挖掘需要改进的运营內容,确定培训需求後制定针对品牌的L&D相關解决方案和方式
? 提供销售,服务,运营,及业务相关的線下培训和辅导以支持中国各地的一线员工
? 設計和开发elearning平台上使用的线上零售课程
? 編制和开发培训工具,包含手册,参考資料,测试和评估,多媒体视觉辅助工具,以及其他教學相關的材料
? 与指定品牌及其内部培训团队紧密合作,为品牌所发起的L&D相关活动提供支援,包括数位学习方案,神秘访客项目,团队建设与员工关怀,知识测试和技能评估等
? 协助助理总监,提供在L&D活动执行时的行政相关工作支持
? 管理与维护准确的部门学习记录,并汇总统计报告以评估L&D活动的绩效及学员进度
? 管理每月部门的学习和发展活动日历
? 在需要时寻找并评估外部培训合作机构
? 需要经常差旅
职位要求:
? At least 3 years of retail supervisory and sales level training delivery experiences in fashion, beauty, or FMCG industry is a MUST.
? Retail frontline experience in fashion, beauty, or FMCG industry is preferred.
? Strong communication, interpersonal, and facilitation skills are required.
? Excellent service mindset and highly customer-focused.
? Trainer or Coaching related certification by prestigious institution such as IPA, ATD, or AACTP would be a definite advantage.
? Hands-On experience in elearning development would be a definite advantage.
? Good command of both spoken and written English is a plus.
? Proficient in Microsoft Word, Excel and Powerpoint
? 必须有至少3年在时尚,美容,或快消品牌中针对零售主管和销售人员的培训经验
? 优先考虑同时具有时尚,美容,或快消品行业的前线工作经验的候选人
? 必须具备良好的沟通,人际关系和协調技巧
? 优秀的服务和以客户为中心的工作意識
? 具備知名机构(如IPA,ATD或AACTP)的培训师或教练认证資格将是优势
? 具有開發與製作線上培訓課程的经验将是优势
? 良好的英语听说读写能力者优先考虑
? 精通Microsoft Word,Excel和Powerpoint
职能类别:培训经理/主管
公司介绍
俊思集团成立于1992年,是中国***家集时尚、美容和生活时尚品牌的管理和分销公司,拥有无与伦比的市场和渠道覆盖率。俊思集团以企业家精神和品牌拥有者的热情,致力于打造奢侈品牌、设计师品牌、高端当代时尚和生活时尚品牌,目前经营覆盖中国和东南亚的44多个城市500多个终端销售点。
俊思集团隶属于连卡佛载思集团,该集团是亚洲首屈一指的时尚零售、品牌管理和分销集团,还包括标志性的奢侈品百货公司连卡佛、前沿时尚精品店Joyce以及时尚鞋类、箱包和配件专家Pedder。
俊思集团代表国际品牌,包括Salvatore Ferragamo、Paul Smith、3.1 Phillip Lim、Club Monaco、Alice+Olivia by Stacey Bendet、Tory Burch、Isabel Marant、BA&SH、Isaia、Marc Jacobs、Canada Goose、Golden Goose Deluxe Brand、Kate Spade New York和Brooks Brothers。品牌组合中还包括美容品牌,例如Aveda, Jo Malone London, Natura Bissé, Apivita和 Augustinus Bader.
连卡佛载思集团经营着奢侈品百货公司、精品店、独立品牌店铺、电子商务和全渠道业务。凭借在该地区近170年的贸易经验,连卡佛载思集团的每一家公司都被公认为其领域的先驱,率先与设计师品牌和奢侈品牌进行合作,并通过多元化的伙伴关系和合作建立品牌业务。
俊思集团隶属于连卡佛载思集团,该集团是亚洲首屈一指的时尚零售、品牌管理和分销集团,还包括标志性的奢侈品百货公司连卡佛、前沿时尚精品店Joyce以及时尚鞋类、箱包和配件专家Pedder。
俊思集团代表国际品牌,包括Salvatore Ferragamo、Paul Smith、3.1 Phillip Lim、Club Monaco、Alice+Olivia by Stacey Bendet、Tory Burch、Isabel Marant、BA&SH、Isaia、Marc Jacobs、Canada Goose、Golden Goose Deluxe Brand、Kate Spade New York和Brooks Brothers。品牌组合中还包括美容品牌,例如Aveda, Jo Malone London, Natura Bissé, Apivita和 Augustinus Bader.
连卡佛载思集团经营着奢侈品百货公司、精品店、独立品牌店铺、电子商务和全渠道业务。凭借在该地区近170年的贸易经验,连卡佛载思集团的每一家公司都被公认为其领域的先驱,率先与设计师品牌和奢侈品牌进行合作,并通过多元化的伙伴关系和合作建立品牌业务。
联系方式
- Email:roysun@imaginex.com.cn
- 公司地址:上海市徐汇区汾阳路138号轻科大厦6楼 (邮编:200031)
- 电话:13581929852