深圳 [切换城市] 深圳招聘

客户专员-员工健康与福利

美世咨询(中国)有限公司Mercer Consulting (China)Ltd.

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2020-11-05
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语
  • 职位月薪:1.5-2万/月
  • 职位类别:销售行政助理  客服专员/助理

职位描述

Responsibility

MMB Client Business Development Support and Client Service Delivery

  • Co-broking Business Development on approaching EB referral of SME clients,
  • Direct facing Marsh CEs for most of EB SME cases quotation \ plan design \ support and follow up with client.
  • Annual regular EB insurance program service after opportunity wins.
  • Co-broking Supporting on major EB clients,
  • Assist supervisor to complete plan design, quotation, cost analysis, on-site bidding, client meeting, etc. for EB opportunity
  • Follow service scope agreement to provide account service work after opportunity wins.
  • Co-broking existing EB clients maintenance,
  • Lead in all existing co-broking SME clients’ maintenance.

MMB Operation and Financial Support

  1. Marsh Force Maintenance for EB related business
  2. Create new EB Accounts / Opportunities / Contacts
  3. Update the data time to time based on status of the EB case and opportunity business involvement
  4. Ensure EB related data consistency with the Forecast / Actual provided by Finance
  5. Weekly review MF pipeline vs Forecast/Actual for EB business
  6. Accrual / Billing in iMap / eGlobal for EB related business
  7. Fill out Billing Request Form which related to EB business and submit it to CBU
  8. Accrual / re-accrual all EB related business in iMap
  9. Update Monthly EB Forecast Report
  10. Based on Marsh Force to update a monthly EB forecast Report
  11. Based on Marsh Force and Mercer Force data update a monthly cross sell report include close win, pipeline and lost opportunity
  12. Update Team Monthly Report including EB business Actual vs Forecast information
  13. Marsh Client services support
  14. Support developing new EB business for Marsh and Mercer
  15. SIP follow up
  16. Provide debit note # to CEs/sDE who referred the EB case
  17. Collect the EB case invoice info. of revenues booked in Mercer side and send it to related CEs/DEs

MMB Operation and Financial Support

1. Assist to do EB business coordination across Mercer & Marsh

  • Update existing EB Client Renewal list to remind AMs to follow up renew issues timely
  • Search and identify EB client information from iMAP /Marsh colleagues

2. Billing

  • Fill out EB billing request forms, apply for approval from EB Supervisor and submit to CBU
  • Apply Marsh Tax invoice of EB case and send to vendor accordingly

3. Update Weekly EB Pipeline Report

  • Collect EB case and revenue information from Mercer BJ and GZ
  • Update EB Pipeline Report and update Marsh Force

4. Apply for Marsh company stamps for Co-broking AP letters /Commission list of EB case

5. Follow up EB due revenue aging accrual over 90 days without billing

Requirements

Bachelor or Master Degree preferably in, Human resources, Actuarial studies, Applied psychology, Industrial/Organizational Psychology, Management, Statistics discipline etc.

Minimum health benefit experience of 2-3 years

· Knowledge with employee benefit and compensation

· Strong analytical skills.

· The desire to work in a team environment with a proven ability to be an effective team player

· Ability to prioritize and handle multiple tasks in a demanding work environment

· Good communication skills in both written and spoken Chinese and English.

· Highly proficient computer skills.


公司介绍

美世是一家全球领先的咨询公司,提供咨询、外包和投资服务,拥有超过25000名全球客户。美世顾问帮助客户***限度的提高其员工健康、福利和退休计划的绩效,并在管理成本的同时优化劳动力表现。美世还提供客户化管理、技术和总体福利外包解决方案。美世的投资服务包括全球领先的投资咨询、退休计划的设计和管理以及多管理人的投资管理。美世拥有超过17000名雇员,分布于40多个国家,形成全球网络,确保提供给客户整合的全球解决方案,满足其希望建立全球策略和程序的愿望,同时允许灵活性,以适应当地文化、法律和监管要求。我们在当地的专业人士也可以为中型企业服务并解决具体国家的问题和机遇。该公司是Marsh & McLennan Companies, Inc的全资子公司,后者已在纽约、芝加哥和伦敦的证券交易所上市,股票代码:MMC。

美世于1995年进入中国,目前在北京、上海、广州、深圳、南京、大连、香港和台湾设有8家分支机构,咨询顾问超过350人。美世的顾问具备超过10年的在华咨询经验,在中国拥有超过3,000多家大型客户。美世通过与国有、民营及上市企业广泛的合作,在业内积累了极高的声誉。
Mercer is the global leader for trusted HR and related financial advice, products and services. In our work with clients, we make a positive impact on the world every day. We do this by enhancing the financial and retirement security, health, productivity and employment relationships of the global workforce.

Mercer has more than 15,000 employees serving clients in over 180 cities and 41 countries and territories worldwide.

As a wholly owned subsidiary of Marsh & McLennan Companies, Inc., we can also provide access to the complementary services of our sibling companies, Marsh, Kroll, Guy Carpenter and Oliver Wyman.
Please apply by confidential email to careers.sh@mercer.com, attention to the Human Resources Manager with full resume.

联系方式

  • Email:careers.sh@mercer.com
  • 公司地址:地址:span淮海中路300号香港新世界大厦43层&50层