深圳 [切换城市] 深圳招聘

客户品质管理工程师

安森美半导体(深圳)有限公司

  • 公司规模:150-500人
  • 公司性质:合资(非欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2020-11-03
  • 工作地点:深圳-福田区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1.5千以下/月
  • 职位类别:其他

职位描述

Description

PCN Aspect:

  • To work with Sales team driving customer PCN response/approval within PCN mature date window.
  • Form and drive cross functional teams as needed to fix existing issues& facilitate PCN closure with the customer.
  • Communicating PCN to customer in time, uploading on their portal, transferring information into customer required format by defined due date after PCN distribution.
  • Ensure regular meeting is set with customer and internal support teams for PCN review, identifying customer requirement, follow up approval progress in a timely manner. 
  • To manage Customer’s requests (e.g. samples, additional data) with internal support teams/PCN owner.
  • Tracking customer PCN approval status and regularly update to PCN owner and internal support teams.
  • Maintain PCN system with final customer disposition.

Quality Aspect:

  • Work with all factories (assembly/testing/fab site) and cross functional team (eg. Product Engineering, Marketing, Sales, FAE, Business Unit, Warehouse, Planning, and CSR etc.) to resolve issues related to customer request.
  • Drive and provide problem-resolution for recurring and systemic customer issues.
  • Provide customer with Failure Analysis Report and Corrective Action (8D) report on time.
  • Work with various cross functional team on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues.
  • Support customer with technical request and data especially those related to part / device qualification by customers and generic technical data request.
  • Assist customer with factory visit / audit request.
  • Conduct customer meeting on survey and performance measurement such as “QBR” and scorecard meeting.
  • Complete customer EHS / ROHS related surveys.
  • Perform audit to factories and or other locations.
  • Support customer claim process- customer inventory audit, validate and negotiate.

Qualification:
  • Degree in Electronics Engineering or Mechanical Engineering or science disciplines
  • Minimum 5 year working experience in semiconductor industry as customer quality engineering/Quality assurance or process engineering.
  • Well-Versed in English communication (reading, listening, writing and speaking), preferably CET-6 or above.
  • Good presentation skills and leading meetings.
  • Good communication and coordination skills
  • Highly motivated, open personality, good interpersonal skills and positive mind, logical, sense of urgency, web savvy, system oriented.
  • Knowledge in Process Capability Study, FA methodology and Team oriented problem solving (8D methodology & 5 Whys), understanding on Quality improvement tools and terms (6 Sigma, SPC, CTQ, Cpk, FMEA, DOE, Systematic Root Cause Analysis, etc.), quality system (ISO9001, IATF 16949, ISO14001, OHSAS18001, etc.) and project management are added advantages.
  • Structured and analytical working method.
  • Proficient in office tools like MS Word, Excel and PowerPoint.
  • Willingness to travel (Domestic & Overseas Business trips) and work in an international, intercultural team

公司介绍

ON Semiconductor (Nasdaq: ON) is driving energy efficient innovations, empowering customers
to reduce global energy use. The company is a leading supplier of semiconductor based
solutions, offering a comprehensive portfolio of energy efficient power and signal
management, logic, standard and custom devices. The company’s products help engineers
solve their unique design challenges in automotive, communications, computing, consumer,
industrial, medical and military/aerospace applications. ON Semiconductor operates
a responsive, reliable, world-class supply chain and quality program, and a network of
manufacturing facilities, sales offices and design centers in key markets throughout North
America, Europe, and the Asia Pacific regions.
安森美半导体(深圳)有限公司,隶属于美国安森美半导体集团(纳斯达克上市,股票代码ON), 在深圳的福田有新闻大厦和NEO两个销售办公室,员工人数300人左右。公司以绩效为本,致力于实现有盈利的增长和世界级业绩,贯彻基准质量,为客户及股东创造卓越的价值。

联系方式

  • Email:china.recruit@onsemi.com
  • 公司地址:地址:span清华科技园区创新大厦A座516