深圳招聘

Responsible for service sales of retrofitting business, training, service contract etc. Develop right service product to fit and satisfy customer requirement. Increase revenue of service department as well improve customer relationship.

1.     Regular customer visiting to identify customer service business needs

2.     Developing suitable service product portfolio to satisfy customer requirement, enhance satisfaction of KM customers.

3.     Project & Service coordination between  company and  customer, handle customer issues & complaints, lead to provide solutions, coordinate and drive internal team to improve customer satisfaction

4.     Achieve Service business target for both revenue and turnover and profit, control service budget and service order margins

5.     Provide customer visit inspection reports,  customer service business analysis & action plan

6.     Response retrofitting of KM machine as required by the customer.

KraussMaffei集团是全球提供塑料、橡胶生产和加工设备和系统的领先供应商之一。集团的产品和服务全面涵盖注塑和反应成型及挤出技术。KraussMaffei、KraussMaffei Berstorff以及Netstal品牌在全球拥有40多个分支机构，有将近5000名员工在为顾客提供服务。总部位于慕尼黑的KraussMaffei集团在国际机械制造领域的悠久历史与传统可追溯至1838年。

KraussMaffei集团早在2001年便在上海成立了中国分公司，并于2005年在嘉兴海盐成立了工厂，通过十多年的不懈努力，我们参与并见证了中国的飞速发展，业务范围早已渗透至各行各业，地域范围也覆盖了全国所有的省份。目前，我们已经建立了中国本土销售，工程和应用技术团队，生产制造团队和分布在全国的现场技术服务团队，拥有近500名员工。我们将用更快的响应速度和更广泛的选择品类满足中国客户的个性化需求，为客户优选注塑、挤出及反应成型技术的解决方案，提高生产效率、降低生产成本，创造更佳的经济效益。