深圳招聘

Description:
Our Vision:
Micron Technology’s goal is to transform how the world uses the information to enrich life. Our dedication to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global technology leader. This means conducting business with integrity, accountability, and teamwork while supporting our global community
Are you looking for a job where you can make a difference? Does technology and working directly with customers excite you?
Good! We are hiring.
The Global Quality team is a cornerstone of Micron’s reputation as a worldwide leader in the semiconductor industry. We ensure Micron’s products are of the highest quality, meeting and exceeding customer expectations. Micron’s Global Quality function is a team of creative troubleshooters and problem solvers.
We are looking for a Senior/Principle Engineer, Customer Quality Engineer to be part of our SSD Customer Quality Engineering team. As a SSD CQE, you are the voice of the customer for quality and reliability. You will be the key customer-facing contact to manage your customers’ quality requirements
forging excellent customer relationships. You are accountable for the customer’s product quality and reliability
identifying plans and driving action to bring Micron to the number one supplier quality ranking position. You will be responsible for reaching out to the customers to actively assess their needs and driving the best in class standards within Micron.
If you have expertise in quality concepts and processes, can drive collaboration and partnership, develop and execute strategic improvements, and lead and drive customer engagement, then we’d like to hear from you.
Education Requirements
Bachelor’s Degree in Computer Science/Software Engineering, Computer/Electrical Engineering, or related field of study
Master's Degree or higher in Engineering preferred
Experience Required
7+ years working in semiconductor industry preferred
7+ years in a Customer-facing technical engineering role in Quality
5+ years with storage-based products
Field Applications or Technical Sales Engineering AND/OR SSD Design/Development, Product/Test Engineering preferred but not required
5+ years of SSD firmware development preferred but not required
Skills Required
Strong proven technical knowledge of SSD design, product, test, system, or applications
Working knowledge of modern storage architecture and interfaces (NVMe, SATA)
Demonstrated hands on experience with SSD troubleshooting, failure analysis, testing
Familiarity with semiconductor fabrication and packaging technologies, device physics, quality and reliability
Excellent English verbal, written communication and presentation skills
Proven ability to intuitively comprehend customer expectations and translate into action
The ability to work under tight timeframes, prioritize competing activities and deliver results
Proven ability to effectively collaborate and lead cross-functional teams
find solutions to complex problems
Demonstrated track record of delivering results with increasing responsibilities
Proficiency in Microsoft Office tools, with advanced PowerPoint and Excel skills
Ability and willingness to travel up to 10% as needed (domestic and international)
Proficient in both Mandarin and English
Responsibilities:
Lead cross functional teams to achieve best in class SSD quality position with customers
Be the customer quality champion and voice of customer within Micron
ensuring customer requirements are understood and met
Host regular customer engagement activities and proactively share quality health assessment of customer products
Lead cross functional problem-solving activities (8D) with intent to improve response (TAT) to customers as well as buffer internal organizations from customer involvement
Drive customer related quality communications, both reactive and proactive to closure including internal communication to the executive team
Lead customer quality improvement programs/projects that delight the customer and are reflected in customer metrics (quality rank, scorecards via quarterly business reviews)
Acknowledge and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed timely of progress
Be the key communication channel for dedicated quality initiatives such as Product Change Notices (PCNs)
Ensure customer requirements are integrated into Micron’s Quality Management System (QMS) and reflected in processes, procedures and standards
Grow the technical strength of the Customer Quality Engineering organization in the client and data center SSD space through the creation and co-ordination of hands-on, instructor-led or online training programs
About Us:
As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint? memory. Our solutions are purpose built to leverage the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.
Micron Benefits Include: Employee Rewards Program, Healthcare, Paid time off (Combined Sick and Vacation Time), Retirement savings plans, Paid maternity/paternity leave, Employee Assistance Program, Professional development training, Workplace wellness programs, Micron Health Clinic (Boise only), Fitness Center / Activity rooms (Boise only), Tuition Reimbursement, Micron Corporate Discounts, Casual Dress attire.
Req. ID: 233046
Recruiter: Irene LU
Job Segment:
Quality Engineer, Semiconductor, Manufacturing Engineer, Senior Quality Engineer, Engineering, Science, Quality
职位要求：
详见职位描述

美光在中国的***家工厂位于西安，这座用于测试和封装的工厂在本地基础设施，支持和服务，员工数量，制造设备，产能，产品，以及生产效率上一直历经着强劲增长。

美光还在上海设有两个研发中心。一个位于浦东外高桥保税区，从事并行NOR和EMMC的产品开发和NAND设计验证。另一个位于漕河泾开发区，从业内先进工艺技术的DRAM设计，SSD和EMMC产品的软件开发。两个研发中心相互辉映，为位于亚洲的手机和消费类电子设备制造商提供有力支持。

此外，美光上海系统工程实验室提供的切实和实时的产品开发和互动交流，帮助并推动了客户优化他们的存储系统。

美光在中国的发展对美光的全球运营和成功至关重要。
Micron Semiconductor Technology (Shanghai) is one of Micron Technology's many global design sites wholly owned by Micron Technology *, one of the largest memory semiconductor manufacturer in the world. Our Shanghai design center leverages advanced process technology, world-class design and verification environment from Micron to design cutting edge semiconductor products and solutions for today's most advanced computing and communication needs. The products we design have a wide array of applications in consumer electronics, network products, and computing servers. Our mission is to contribute to Micron's growth in China and worldwide by providing unique silicon solutions tailored for market needs.