深圳招聘

Key Responsibilities

·         Promote Innovation at an account level by introducing Six Sigma and Transformation capabilities of Concentrix.

·         Conduct process assessments to identify gaps and recommend process improvements or automation opportunities

·         Work with the global innovation team to implement global best practices in your region

·         Driving Lean Six Sigma culture and plan Lean Six Sigma training at country level.

·         Collaborate with the Learning & Development team to develop Quality related training.

·         Identifying opportunities for streamlining workflows by applying Six Sigma best practices to improve the quality and efficiency of operational process

·         Lead China innovation program, promote innovation culture and drive innovation score at country level through leading six sigma projects and automation assessments yourself

·         Collaborate and support with global team to develop various programs

Basic Qualifications

·         8+ years of experience in BPO, quality management, process management

·         Experience with Lean Six Sigma and quality toolkits training.

·         Training course design and content development

·         Ability to manage project, drive work to deadlines, engage stakeholders and follow up on outstanding items

·         Proven ability to set priorities, meet deadlines, and manage multiple demands

·         Ability to create effective partnerships at all levels of the organization.

·         Excellent verbal, written, presentation and storytelling skills; must be capable of communicating information to diverse audiences

·         Strong analytical, diagnostic, consulting and problem-solving skills and ability to tailor solutions to meet the needs of clients and operations

·         Demonstrated experience and teaching of To Be Process Design and modeling

·         Ability to create and teach how to create business case (CBA document)

·         Excellent communication and presentation skills

·         Demonstrated experience performing and training process and data analysis

·         Proficient to Mastery level in Excel, Power Point and Word

·         Have experience to strongly showcase Innovation or Transformation value proposition with existing customers and during the sales process for potential customers

·         Have demonstrated success with projects leveraging the above-mentioned skills, experience and knowledge

·         The position will support businesses located around China and minimal travel may be required but not often.

Concentrix（纳斯达克股票代码：CNXC）是一家领先的科技型全球商业服务公司，专门为包括超过95家全球财富500强客户，和超过90家全球颠覆性高增长客户在内的全球品牌，提供客户参与提升和业务绩效改善服务。每一天，我们来自全球6大洲、40多个国家的员工都在交付优质的客户体验，帮助客户公司更好地与消费者建立连接。

我们创造更好的业务成果，并通过技术、设计、数据、流程和人员帮助我们的客户脱颖而出。Concentrix为关键垂直行业的客户提供服务：科技和消费电子、零售、旅游和电子商务、银行、金融服务和保险、医疗保健、通信和媒体、汽车，以及能源和公共部门。

迄今为止，Concentrix中国已拥有大连、重庆、佛山、北京、上海、深圳、苏州、贵阳和西安9个运营、开发与销售中心，在职员工超1万人。在保持全球一致性的同时，我们能够兼顾中国地区的市场差异，为多个国家和地区的客户提供消费者互动解决方案，涵盖客户关系管理、商业分析与洞察、流程自动化、财务与资产管理、咨询、IT服务、技术资产、数字化营销等多项服务。

保密承诺： Concentrix 对收集的应聘人员个人信息资料，严格遵守 Concentrix 个人信息保护管理体系的相关管理制度和员工保密协议，对应聘人员提供的个人资料保守秘密，严防丢失、泄露、损毁的事件发生。
使用目的仅限于与应聘人员联络、考核及入职后的管理之用，如未被录用的在 Concentrix 内部销毁绝，不用于它途。