深圳招聘

Job Summary

The Inside Sales Executive is responsible for retaining and growing business through telephone communications with customers. He or she should proactively contact customer to identify business opportunities, position UPS products and services to meet customer needs. The Inside Sales Executive is responsible for delivering their sales plan.

He or she is required to well manage customer information profile and use sales tools for customer research and sales strategy development. In future, The ISE segment will sell cross business unit products and new products portfolios to maximize business growth.

 

Job Duties                                                    

1) Meet sales goals through managing accounts

a) Use sales tools (e.g., Total Enterprise Account Management System (TEAMS), BIA (business information analysis) and relevant reports to research customer contact, manage customer information and product specifics;                                                       

b) Prioritize accounts calling based on importance and urgency guideline, plan ahead on daily sales activities and focus on accounts with the large opportunities;                                             

c) Use the information from sales tools to build a good customer relationship and identify new sales opportunities to win new volume and revenue;                                            

d) Establish solid funnel funding, shorten the funnel velocity and ensure for good contract compliance;        

e) Use the BIA tools to search for top volume generator and provide technology resolutions;                            

2) Coordinate with other functions and resolve customer issues                                                        

a) Coordinate with other functions to respond to customer questions, inquiries and complaints in a timely manner;                                               

b) Resolve customer complaints, claims and other issues by following up with current guidelines;                       

c) Push up large opportunity sales leads to field sales as per SP & P rules                                           

d) Identify opportunities to put customer on technology resolutions;                                               

e) Research competitor service capabilities, pricing patterns and strategies through daily telephone with customers;                                                       

f) Work with billing and collectoin team to solve outstanding billing and collection issues.                          

3) Complete daily sales administrative tasks                                                 

a) Complete daily sales administrative tasks in a timely, accurate manner;                                                         

b) Ensure accurate and updated customer information into sales tools, (i.e. TEAMS, BIA, billing updates)     

c) Complete internal forms in a timely manner to ensure appropriate follow up.                      

             

General Requirements                

1) Bachelor holder or Diploma graduate                           

2) At least 1-2 years working experience preferred in business development / telephone sales                            

3) Computer literacy - Microsoft Office, Microsoft Office Powerpoint, etc.                            

4) Average English skills (spoken & written).                     

5) Good telephone manner, patience, willing to learn and attention to details.                            

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.

From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.

Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.

It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.

UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.

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我们提供全方位薪酬福利与职业发展机会：

1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会