深圳招聘

海连（中国）国际货运代理有限公司厦门分公司成立于1999年, 系全球性公司TOPOCEAN Group在厦门的分公司, TOPOCEAN Group总部位于美国加州，专注于进出口贸易的国际物流运输代理业务，为客户提供物流供应链条上所需一站式服务，美国海运TOP10企业之一，集团全国及海外共有38家分部，全球员工共计1400+人。

岗位职责：

1. 与新客户或现有客户电话邮件沟通进行服务安排;

2. 理解客户需求并与团队协作完成一系列从订舱起始配送完毕为止的操作服务;

3.与一系列配合单位沟通协调给客户提供操作服务安排;

4. 建立自己的客户服务SOP，通过单证，邮件，电话，会面（如有需要）串联起给客人的服务体系，不断提高客户操作满意度;

5. 与海外（美国，欧洲，澳洲等）同事配合，系统提供出运服务.

岗位要求：
1.大专以上学历，物流、外贸或外语相关专业毕业者优先；

2.具有较强的表达、沟通能力及交际技巧，具有亲和力；

3.大学英语4级以上；能与国际同事及客户打交道；

4.经验不限，有一年以上相关货代行业经验者优先.

海连集团（Topocean Group）成立于1990年，经过多年积极拓展，现已成为行业领先的综合国际物流公司之一，集团总部设在美国洛杉矶，具有美国NVOCC资质的专业国际货运代理公司在中国设立的分支机构，是由中国外经贸部审批的一级国际货运代理。
Founded in 1990, the Topocean Group has experienced 16 years of continuous growth serving the fast growing Asia trade. By the late 1990’s, Topocean had a well established network of offices and agents throughout Asia. By the turn of the century, Topocean was well positioned with own offices in many locations throughout China. As U.S. importers sourcing demands shifted from South China to the growing Yangtze River Delta region, so too did Topocean staff and capabilities. Topocean currently has a presence in every major port in China.



Topocean has been voted one of the leading NVOCC’s in Asia on a number of occasions by AFIA in Singapore during their annual award ceremonies. Though Topocean is not yet a household name, ocean carriers know Topocean well as the Group moves shipments on more than 15 carriers from Asia to the United States. As the NVOCC and forwarding industry has consolidated, Topocean has become one of the few companies that can focus on U.S. importer needs providing clients with a rare combination of competitive rate structures and focused customer follow up.

Topocean is not simply a large NVOCC. The demands of the U.S. inbound container volume growth has provided opportunities to develop logistics capabilities. Topocean offers warehousing and distribution services in Southern California operating more than 400,000 square feet of logistics facilities. In 2005, bending to the demand of our clients, Topocean expanded “Topland”, our domestic logistics company to include domestic transportation services.

Today Topocean has relationships with all of the large FTL and LTL trucking companies as we handle the domestic deliveries on behalf of our import clients. Southern California has become an important gateway for shipments originating in Asia. More companies are breaking their containers on the west coast and delivering them direct to their customers rather than send them to regional inland distribution centers.