深圳招聘

RESPONSIBILITIES
? To be responsible for daily operation and transaction work and ensure the work is efficiently and accurately completed on time and meets the standard
? To oversee the service quality of the branch and deal with customers' complaints to ensure high quality service is delivered
? To train, groom and develop operation and branch service team members through consistent and regular coaching and mentoring
? To ensure operation and branch service team members strictly adhere to the regulatory and compliance requirements and internal control standards
? Effective capacity/ workflow management
? Assist BSG head, BM in managing cost dynamics, identifying opportunities to rationalize resource utilization, to complete the ad-hoc operation project.
? Coordinate branch security, admin. Job and other general service items

KEY REQUIREMENTS
? High Integrity
? University graduate with min. 5 years work experience in banking operation, preferably in retail banking area
? Customer oriented and has min. 2-3 years experience in leading an operation or service team
? Good people management skill.
? Work knowledge of bank product and financial service transaction.
? Excellent communication, interpersonal and problem-solving skills.
? Fluency in English, both spoken and written.
? Sound knowledge in local authorities (CBRC, PBOC, SAFE) regulations

About Citi China

Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi’s locally incorporated entity is known as Citibank (China) Co., Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China with footprint in thirteen cities across China (Beijing, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Guiyang, Hangzhou, Nanjing, Shanghai, Shenzhen, Tianjin, Wuxi). Citi has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions, Citi is the most global of all international banks in China.

关于花旗中国

花旗在中国的历史可追溯至一九零二年五月。花旗是中国领先的外资银行，为客户提供广泛的金融产品。2007年4月2日，作为首批成功转制本地法人银行的外资银行，花旗银行（中国）有限公司正式成立；2007年4月23日，花旗银行（中国）有限公司成为首批正式对中国境内公民开展人民币业务的外资银行之一。

目前，花旗分别在北京、上海、广州、深圳、天津、成都、重庆、杭州、南京、贵阳、无锡、长沙和大连设有分支行,开展企业银行业务和零售银行业务。花旗在全球100多个国家和地区开展业务，是中国最具全球性的外资银行。