深圳招聘

Description:

We seek Customer Services Representatives to provide daily support services for TradeCard's on-line platform to our client base throughout Asia. A high level of proactive problem solving, excellent communication skills and follow-through are necessary for success. This position is based in Shenzhen, China.

Responsibilities:
1.Provide day-to-day customer support to existing clients, such as:
- Taking calls/answering questions
- Helping users complete transactions (while understanding their specific buyer - seller relationship requirements)
- Monitoring transactions and reaching out to customers proactively to assist with completion of tasks
2.Administer training to clients on various functions within the system.
3.Communicates with various departments within TradeCard and our partners to ensure an integrated approach to a client relationship

Qualifications / Experience:
1.Bachelor's degree with 1-2 years working experience
2.Strong Operations experience in the international supply chain or trading industry
3.Strong communication skills a must, and multilingual in the following languages - English, Cantonese and Mandarin. Fluency in other Asian languages will be an added advantage.
4.Detail oriented, a desire to solve problems, analytical
5.Ability to multi-task and work in a deadline / time sensitive environment
6.Ability to work independently

TRADECARD INC

TradeCard has transformed global supply chain collaboration by boosting visibility, cash flow and margins for over 10,000 brands, retailers, suppliers and service providers operating in 78 countries. TradeCard delivers a cloud-based network that enables complex, multi-enterprise sourcing transactions across multiple layers of the supply chain. More than 45,000 individual users leverage the TradeCard Platform to streamline transaction flows, from purchase order through production tracking, shipment and payment. Embedded financial services throughout the supply network reduce capital costs and minimize risk. Multi-enterprise collaboration on the platform delivers visibility into the movement of goods, from raw materials to the store shelf. TradeCard’s on-the-ground trade experts around the world allow entire supply networks to rapidly join and drive value through the platform.


TradeCard offers a competitive compensation and benefits package, which includes medical insurance, stock options, bonus potential, etc. Please visit our website: www.tradecard.com

 

TradeCard Inc.is headquartered in New York City and has offices in San Francisco, Hong Kong, Brussels, Taipei, Seoul, Colombo, and Shenzhen. We are looking for the following the following position based in our Hong Kong office to support our business growth and expansion.

Company Website: www.tradecard.com
Office: Suite 12B & C, Jinrun Building, Futian (near Chegongmiao metro station)