Customer Service Representative 客户服务代表 检测部
德凯质量认证（上海）有限公司深圳分公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：检测，认证
职位信息
- 发布日期：2012-08-02
- 工作地点：深圳
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：大专
- 语言要求：英语熟练
粤语熟练 - 职位类别：客服专员/助理(非技术) 客服主管(非技术)
职位描述
Responsibility:
Responsible for providing back-office support to the Cluster including answering telephone, email and fax enquiries, issuing quotations and preparing documentation;
向检测部提供多方面的后台支持，包括接听电话，收发邮件及传真，发送报价单及整理相关文件；
Responsible for developing and maintaining relationships with the existing customer base with a view of ensuring customer satisfaction and retention;
发展及保持与现有客户的良好关系；
Monitoring and following up the projects according to pre-defined procedures.
根据预定的流程，监测并跟进项目的情况。
Requirements:
Minimum one year related working experience is preferred;
至少一年相关经验；
Pleasant personality and good communication skills;
积极开朗，善于沟通；
Detail-oriented with strong sense of quality;
注重质量和细节；
Good in Mandarin and English (Cantonese and other languages are added advantage).
良好的普通话及英语表达；若能说粤语及其他语言，优先考虑。
Responsible for providing back-office support to the Cluster including answering telephone, email and fax enquiries, issuing quotations and preparing documentation;
向检测部提供多方面的后台支持，包括接听电话，收发邮件及传真，发送报价单及整理相关文件；
Responsible for developing and maintaining relationships with the existing customer base with a view of ensuring customer satisfaction and retention;
发展及保持与现有客户的良好关系；
Monitoring and following up the projects according to pre-defined procedures.
根据预定的流程，监测并跟进项目的情况。
Requirements:
Minimum one year related working experience is preferred;
至少一年相关经验；
Pleasant personality and good communication skills;
积极开朗，善于沟通；
Detail-oriented with strong sense of quality;
注重质量和细节；
Good in Mandarin and English (Cantonese and other languages are added advantage).
良好的普通话及英语表达；若能说粤语及其他语言，优先考虑。
公司介绍
DEKRA是世界领先的专业服务提供商之一，我们拥有大约25,000名员工，分布在全球50多个国家，致力于确保产品安全，质量以及环境保护领域。
我们的深圳分公司现正有以下的职位空缺，你有兴趣加入我们这个大家庭吗? 请立即行动吧!
www.dekra-certification.com
我们的深圳分公司现正有以下的职位空缺，你有兴趣加入我们这个大家庭吗? 请立即行动吧!
www.dekra-certification.com