Customer Service Representative (客服代表)
达飞轮船(中国)有限公司深圳分公司
- 公司规模:150-500人
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2019-11-08
- 工作地点:深圳-罗湖区
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:5-7千/月
- 职位类别:其他 物流专员/助理
职位描述
RESPONSIBILITIES:
- To handle booking & documentation, service inquiries and account maintenance;
- To resolve customer issues at first point of contact;
- To ensure the accuracy of all reports and forecasts;
- To provide customer assistance to utilize Company's service (equipment, routing);
- To cooperate with other teams & agents to handle the clients' inquiries with professional service manner;
- To maintain a professional, pleasant demeanor and communication;
- To work with sales team to achieve sales target;
- To support or lead the project related to process improvement and standardization.
REQUIREMENTS AND SPECIFIC SKILLS:
- University graduate;
- Self-motivated with pleasant and outgoing personality;
- Willing to work under pressure;
- Excellent English communication skills, with CET 4 or above is preferred;
- Proficiency in MS Office, Excel and PowerPoint Processing.
公司介绍
法国达飞海运集团是在集装箱运输服务领域内处于世界领先地位的跨国公司。从马赛启航,今天的达飞已将法国的旗帜驶入全世界每一片海域。
全球员工20,000人,在160多个国家的400多个港口拥有655家分支机构,旗下船队拥有集装箱船舶474艘。
自1992年进驻中国以来,依托集团雄厚的航运实力和覆盖全球的服务网络,我们在中国注册的三家公司:达飞轮船、达飞物流及达飞船舶的全体1700名员工竭诚致力于为中国市场及每一位客户提供更优质、更高效、更专业以及更个性化的航运及物流服务。
Operating a fleet of 474 vessels, the CMA CGM Group serves more than 400 ports around the world. CMA CGM aims to provide to customers all over the world a proactive and innovative global carrier services combining quality and high performance with protection of the environment.
联系方式
- 公司地址:地址:span地王大厦60楼