深圳招聘

What you’ll do?

● Work with Supply Planning & Operations Director to drive service level performance

for travel product categories across regions

● Design and implement projects to improve merchant service standards for different

category of products on our platform

● Track customer-centric metrics and implement mechanisms to monitor and improve

the user experience when using our products

● Work with our tech product team to improve usability of booking processes on

Klook’s mobile app, website, and other distribution channels

● Work closely with BD teams to design service enhancement plans for our top

merchants

What you’ll need?

● 4 - 8 years in operations in industries like travel, ecommerce, logistics, or tech

startups

● Track record of successfully driving cross departmental projects is preferred

● Strong analytical skills. Excel proficiency highly preferred

● Experience in travel products such as Attractions & Shows, Transportation (eg.

airline, railway, private cars), Car Rental, Tours & Activities is a plus

● Fluent in spoken and written English. Fluency in Chinese is a plus

● Eager to work in small team and fast-paced environment

● A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves

attitude that’s not afraid to work independently when required

● Globally-minded and comfortable working with people from different cultural

background and in different time zones

● Bachelor's degree or above

What you’ll get?

● The rare opportunity to be part of building a global travel brand, ensuring its success

and evolving it for the future

● An environment that values honesty, transparency and respect with awesome co-

workers globally

【KLOOK是谁】
KLOOK客路旅行是全球领先的旅游体验预订平台， 提供世界400个目的地的旅游体验服务，包括景点门票、一日游、独特体验、必吃美食、WiFi及当地交通等。KLOOK与超过10,000位供应商伙伴合作，提供超过100,000种活动及旅行服务。目前，KLOOK已完成D+轮融资，投资方包括红杉资本中国基金、软银愿景基金、经纬中国、高盛等。


【KLOOK客路团队】
-于2014年成立于香港，在香港（总部）、深圳（全球技术研发中心）、台北、新加坡、首尔、曼谷、吉隆坡、东京、马尼拉、胡志明市、雅加达、迪拜、孟买、宿务及阿姆斯特丹等地设有29个当地办公室；
-国际化团队，超过2000名团队成员，来自超过30个国家及地区；
-平台已汇聚500多万条真实的参与评论，帮助旅行者更轻松地选择的自由行活动；
-支持41种货币交易及12种语言：英语、简中、繁中（港／台）、韩语、泰语、越南语、印尼语、意大利语等。

【KLOOK荣誉】
-KLOOK App多次获得App Store和Google Play“年度精选App”荣誉；
-KLOOK提倡体验式旅行，上千位KLOOK旅行体验师深入全球，为用户甄选出最精华当地玩乐；
-KlOOK为用户提供即时、简便的服务，包括会员专享价格，免排队通道以及其他特权等。

KLOOK客路旅行官网：www.klook.com；iOS/Android App ：搜索“客路”