服务经理 (设备服务销售及管理)
上海翼信企业管理咨询有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2019-10-27
- 工作地点:上海
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:2-3万/月
- 职位类别:售前/售后技术支持经理 客服经理
职位描述
负责设备类产品在江浙沪地区的维保服务及相关售后销售,有指标要求
管理团队下属20人左右。
职位Job Title: 区域服务经理Regional Service Manager
部门Department: 服务部 Service Team
汇报对象Reports To: 全国服务经理National Service Manager
工作地点Location: 上海 Shanghai
工作职责Responsibilities:
-Responsible for NS of perspective region
-服务区域服务预算任务
-Responsible for regional KPIs, regional service business and control direct cost
-负责所辖区域的关键绩效指标,区域服务业务,控制成本
-Develop and implement a Key Account concept, Establish and maintain effective relations with major customers and key decision makers.
-服务所辖地区的KA客户
-To increase efficiency of labor force
-提高人员服务效率
-To Sell service agreement
-销售维保合同
-Deliver accurate monthly sales forecasts
-提交各种预测报告
-Back office: secure correct handling of administrative tasks, planning and ordering process.
-掌控服务订单全过程
-Coach service leader and coordinator ’s performance
-指导并监督区域服务主管和服务协调的工作
-Communicate and coordinate with other business units
-协调其他部门的关系
-Responsible for service engineer’s skill improvement
-负责服务工程师技能提高
-Responsible for emergency issues of perspective region
-负责各自区域的紧急情况
任职要求Requirements:
-Bachelor degree or above, major in mechanical fields
-本科或以上学历,机械相关专业
-Minimum 5 years’ experience in service and 3 years in manager role
-服务领域5年经验,3年管理经验
-Strong leadership and managerial skills
-领导及管理技能
-Effective communication and coordination skills
-沟通协调能力
-Strong customer service mindset
-强烈服务意识
公司介绍
During the past 20 years, we have been helping established international companies in China to develop their business.
Our client list includes multinational companies such as ABB, Coca-Cola, Ericsson, Microsoft, Procter & Gamble, Gillette, IKEA, Schering Plough, Philips, Hoechst, Volvo, Westinghouse, San Miguel and many others.
联系方式
- 公司地址:地址:span北京