深圳招聘

• Assistant to execute the collection strategy in agency area so as to enable it to achieve the target.
• Execute new initiative to achieve collections and recovery target setting. LI budgeting and forecasting.
• Support the reduction of credit operation costs through improvement in efficiency and effectiveness of credit operation process / strategies.
• Ensure all collections policies and procedures comply with Group Policies and Standards. Assure proper and updated documentation of all in-country policies and procedures are maintained at all times.
• Manage outsourced debt collection agencies to deliver recoveries and operational assurance.
• To be a dedicated Debt Collection Agency Officer, handle customer request, resolve various customer feedback and negotiate with customer on default payment.
• Assist to strengthen the team capacity and enhance engagement with people
• Enhance communication within and among team across Retail Risk organization as well as the business.
• To ensure good control mechanisms are in place and to ensure satisfactory audit clearance.
• To support the regular submission for CST, KCI, etc.
• To ensure that all collections activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country. Group Collections and the overall OR framework.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank’s Conduct Principles: To follow with Dos and Don’ts, Code of Conduct, Treat Customer Fairly Principal, Fraud Risk Mitigation Framework and Group Collection Standards.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. 

• At least over 5 years working experience
• Strong negotiation skills to manage the problem loan portfolio in the Area.
• Knowledge of Collection operation model build up, Collection & Recovery strategy design & vendor management.
• Understanding of consumer credit cycle and key drivers of retail & SME products.
• Understanding of consumer business strategy & key product characteristics.
• Good communication skills and interpersonal skills, able to communicate effectively to all levels.
• Good financial knowledge & accounting understanding.

渣打是一家领先的国际银行集团，业务网络遍及全球60个最有活力的市场，为来自145个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用其独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在其品牌承诺 “一心做好，始终如一（Here for good）”中得到充分体现。

渣打集团有限公司在伦敦及香港的交易所上市。

作为扎根中国历史最悠久的国际性银行之一，渣打银行从1858年在上海设立***分行开始，在华业务从未间断。2007年4月，渣打银行（中国）有限公司成为第一批本地法人银行之一。目前，渣打中国的营业网点已覆盖近30个沿海和内陆城市，充分显示了渣打对中国市场的长远承诺。

2019年，渣打银行赢得来自政府、行业机构和媒体颁发的多个奖项和荣誉，包括上海市人民政府上海金融创新奖、上海自贸试验区制度创新十大经典样板企业、《环球金融》***可持续金融银行、《***财经》***绿色金融机构、《21世纪经济报道》卓越金融服务机构、《澎湃》年度外资银行、《经济观察报》卓越外资银行、《财资》***人民币银行和***金融科技合作伙伴奖、《***财经》年度“一带一路”金融服务机构、《环球金融》“一带一路”***外资银行、《财新》***全球离岸人民币债券市场承销商、《贸易金融》***贸易金融外资银行、《亚洲银行家》中国***小微金融产品大奖、《界面》年度消费服务银行和年度财富管理服务奖、《上海证券报》年度财富管理品牌卓越奖、前程无忧人力资源管理杰出奖、中国银行业协会***公益扶贫实践奖等。