Aftersales Consultant 售后咨询顾问
华晨宝马汽车有限公司
- 公司规模:10000人以上
- 公司性质:合资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2019-09-28
- 工作地点:北京
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:专业顾问
职位描述
Division: Aftersales
Location: Beijing
Provide dealers with effective projects and qualified consulting support to improve customer satisfaction and aftersales business performance.
Key Responsibilities
- Manage to provide effective and required support to dealer network with high quality (i.e. follow consulting guideline/process, work/visit planning, project progress, project achievement) as consultant and/or project owner.
- Continuously optimize the implementation quality & toolbox content of existing projects based on performance and market need.
- Responsible for target achievement of own project and projects which implement.
- Responsible for budget planning/Spending/Forecast are met within budget allocation & timeline as budget owner.
- Make effective & efficient communication with internal & external partners.
- Organize meeting/topic workshop for people/business/projects development.
- Responsible for consulting project development (i.e. project set up/package development/pilot/consultant qualification, etc.) with high quality.
- Responsible for the qualification of consultant as project owner.
- Responsible for the implementation of BMW AG & BMW China Aftersales projects (i.e. ISPA Next, projects of other sub-team, etc.) and other task from management.
- Other tasks assigned by line managers.
Qualifications
- Bachelor and/or above degree with major in Engineering, Business Administration preferred.
- A 4-6 years working experience automotive industry, wholesales and/or retail level preferred.
- Knowledge of Automotive retail industry.
- Consulting and/or project development skills.
- Customer and result oriented.
- Project/Vendor management skills and Relative business knowledge.
- Managerial skills and Financial/ budgetary skills preferred.
- Good experience in IT-Knowledge (e.g. MS Office, outlook, Excel, etc.).
- Good English language skills - spoken and written.
- Excellent communication skills to develop positive working relationship.
- Good team work spirit.
职能类别:专业顾问
公司介绍
华晨宝马汽车有限公司成立于2003年5月,是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地,在北京设有分公司,销售和服务网络遍及全国。合资公司现有员工约2万人,本土供应商超400家,连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。
联系方式
- Email:Xiaonan.liu@partner.bmw-brilliance.cn
- 公司地址:南京华晨宝马