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Aftersales Consultant 售后咨询顾问

华晨宝马汽车有限公司

  • 公司规模:10000人以上
  • 公司性质:合资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2019-09-28
  • 工作地点:北京
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位类别:专业顾问

职位描述

Division: Aftersales

Location: Beijing

 

Provide dealers with effective projects and qualified consulting support to improve customer satisfaction and aftersales business performance.                                                                                                            

 

Key Responsibilities

  • Manage to provide effective and required support to dealer network with high quality (i.e. follow consulting guideline/process, work/visit planning, project progress, project achievement) as consultant and/or project owner.                                     
  • Continuously optimize the implementation quality & toolbox content of existing projects based on performance and market need.                                                                 
  • Responsible for target achievement of own project and projects which implement.            
  • Responsible for budget planning/Spending/Forecast are met within budget allocation & timeline as budget owner.                                                                 
  • Make effective & efficient communication with internal & external partners.
  • Organize meeting/topic workshop for people/business/projects development.                    
  • Responsible for consulting project development (i.e. project set up/package development/pilot/consultant qualification, etc.) with high quality.                                           
  • Responsible for the qualification of consultant as project owner.                                               
  • Responsible for the implementation of BMW AG & BMW China Aftersales projects (i.e. ISPA Next, projects of other sub-team, etc.) and other task from management.              
  • Other tasks assigned by line managers.                                                                                                                

 

Qualifications                                                                  

  • Bachelor and/or above degree with major in Engineering, Business Administration preferred.                                                                               
  • A 4-6 years working experience automotive industry, wholesales and/or retail level preferred.
  • Knowledge of Automotive retail industry.
  • Consulting and/or project development skills.
  • Customer and result oriented.
  • Project/Vendor management skills and Relative business knowledge.
  • Managerial skills and Financial/ budgetary skills preferred.
  • Good experience in IT-Knowledge (e.g. MS Office, outlook, Excel, etc.).
  • Good English language skills - spoken and written.
  • Excellent communication skills to develop positive working relationship.
  • Good team work spirit.

职能类别:专业顾问

公司介绍

华晨宝马汽车有限公司成立于2003年5月,是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地,在北京设有分公司,销售和服务网络遍及全国。合资公司现有员工约2万人,本土供应商超400家,连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。

联系方式

  • Email:Xiaonan.liu@partner.bmw-brilliance.cn
  • 公司地址:南京华晨宝马