深圳招聘

Position Name: Trainer Aftersales Training / 售后培训师

Division: Training Academy

Location: Beijing

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Key Responsibility:

• Adapt / update / develop service training courses based on the training requirements and delivered training concepts to suit different target groups
• Conduct service related training to suit different target groups
• Organize service training, put up the requirements the trainer needs to conduct the training, forwarding this request to training organisation team and making sure, that all materials are available before the training
• Checking all training material/ tools/ systems at the training venue to make sure they are ready and can be used
• Conduct regular feedback sessions after each training to establish more training needs and / or optimise the trainings. Also this feedback needs to be feedback to the relevant departments
• Take an active role in broadening the training offer of BMW China Training Academy by conducting regular analysis of training needs and passing on to responsible person / team / relevant departments
• Lead / support special projects which are supporting BMW China Training Academy's business
• Support company in conducting training on special occasions which are aimed at internal staff
• Other tasks assigned by line manager

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Qualification:

• Background in service / training area, preferred in automobile industry / company training？？？？？？？？？？
• 4-6 years’ experience with retail service business / training, preferred in automobile retail / wholesale service business
• Proficient English, German would be an advantage
• Familiar with retail service processes, knowledge of automobile service business？？？？？？？？？？？？？
• Professional in training？
• Clear customer orientation
• Outgoing, easy to communicate with other people
• Familiar with all known Microsoft Office Program
• Representing the company
• Willing to learn, accept feedback
• Creative and Flexible
• Open minded, sharing information

华晨宝马汽车有限公司成立于2003年5月，是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地，在北京设有分公司，销售和服务网络遍及全国。合资公司现有员工约2万人，本土供应商超400家，连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前，生产BMW 1系运动轿车、BMW 3系（含长轴距及标准轴距）、BMW 5系Li（及插电式混合动力）、BMW X1长轴距（及插电式混合动力）、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年，华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。