深圳招聘

SUMMARY OF JOB:

？ You work out of Shanghai, China, in a global role for the Services Line Of Business. You represent Services in the entire organization and collaborate closely with LOB Engineering, PMO, Service Offer, Supply Chain, Manufacturing etc. You specify and develop the service requirements for new products to ensure a best-in-class maintenance and service experience for our customers.

？ In this role you will initiate, manage, monitor the progress, quality, adherence to schedule of projects. You will define schedule, resource need, scope and work with resource managers to identify resource and assign activities. You are responsible for specifying the Services deliverables, planning the Services tasks (Service offer, Spare parts, technical documentation, training) and directing the project execution up to completion.

• Key success factors will be your ability to manage several projects and initiatives in parallel, while establish and maintain effective working relationship across time zones and cultural boundaries.

ESSENTIAL/PRIMARY FUNCTIONS:

• Work closely with the Services Offer teams to explore the needs and expectations of our end users, Field Service to team to develop innovative service offer/solution for our products.

• Associating closely with Product development team to represent Services to manage and fulfill deliverables, and influence the Product team during incubation/design phase to incorporate services requirement

• Participate in improving partnership between Line of Business, Engineering and Supply-Chain / Manufacturing organization.

• Define Services Project schedule, resource requirement, scope, deliverables, evaluate business priorities, identify and mitigate risk.

• Conduct regular meeting with stake holders to discuss and monitor project progress and take decisions to drive them to reach closure.

• Report detailed project progress, risk, cost and milestones to Services management, thus maintain visibility.

• Drive the Execution of all the Services activities during a product introduction/evolution ensuring the Project Reporting & Communication (Services Offering, Services related documentation, Technical Training, Field Services Bulletin, Spare parts)- Ex below

  Define the Spares offer considering current spare Inventories and stocking policy for active and phase out products.

  Work with Field Service team to understand the service requirement, study historical services data, filed issues thus prepared to involve very early during product evolution projects.

  Work closely with Product Engineering and PMO to define, influence them for the service requirements, represent Service organization and fulfill service related deliverables.

  Work closely with Offer team to prepare services offer launch.

  Manage and coordinate Part Qualification Request (PQR); assign activities to members of the process and validate it up to Industrial completion.

  Work with tech writers to create, update and review of Services technical documentation (manuals, procedures) of products to ensure accurate
  technical information for Services organization.

  Monitor the update and review of the training materials to field support functions and help to design and implement training plans.

  Manage Field Services Bulletin to notify the Field on the Product Change describing On-site instructions.

？ Manage spare part creation in the system, work with Industrialization team to qualification and release process of spare parts

Requirements:

• BA/BS Technical degree

• PMP certification desired

• 5-7 years’ experience in total

• 3 years’ experience in Project management

现今世界，能源问题已成为制约经济高速发展和环境保护的核心因素，施耐德电气一直致力于改善客户在电力领域的绩效和日常生活水平。作为能源优化领域的世界领先企业，施耐德电气集团业务包括5大市场：能源和基础设施、工业、数据中心和网络、楼宇以及住宅等领域提供产品和服务。

凭借其独特的产品系列，施耐德电气开发了全系列的集成化、智能型和通讯型的解决方案，使供电更安全、可靠，全面实现自动化，节能增效作用更加明显，建筑物内的舒适度和通信也获得了有效的管理。
依靠全球超过100,000名员工的参与，施耐德电气将帮助人类最充分地利用他们的能源。

数字施耐德电气
■2007年销售额达到170亿欧元
■在106个国家拥有超过105,000名员工
■通过销售合作伙伴，解决方案行销于190个国家
■在25个国家有超过7000 名研发人员
■有200多个贴近客户的工业基地

对客户业绩的贡献
施耐德电气在创新、质量和效率方面有着宏伟的战略，同时积极开展合作和并购业务以拓宽自己的产业阵容。施耐德电气在使电力应用更为安全和便捷的同时，以更全面、有效的解决方案系列服务于市场需求，并开发定制增值服务。
优秀的员工是这一战略的根基，他们构成了一支热衷开拓、锐意进取的团队。我们还提供所有级别的在岗培训，能够根据技术和客户需求的变化来拓展和调整员工的技能。

全球领导者的专业实力，本地合作伙伴式的服务
目前，施耐德电气在100多个国家开展业务，我们的产品和服务遍布世界各地，符合各国的标准和规范。

我们每年将销售额的5%投入研发。遍布世界的6,500名研发团队成员一直致力于为用户提供更多的价值。智能电力技术已在施耐德电气成为现实，而我们还在不断地创新，以优化其应用，其中已经包括嵌入式智能、无线网络、VDI解决方案以及因特网控制和监测。

由于我们的生态设计、生态生产和生态增效流程，我们有91%的生产和物流基地获得了ISO 14001认证。我们的解决方案可以满足最苛刻的安全性、可靠性、能效及环境要求。我们帮助客户以更少的能源和原材料消耗来实现更大量、更有效的生产。我们还提供设备全寿命期技术支持。

我们的目标
利用以下条件，成为全方位解决方案和服务的领先提供商：
■我们对客户应用的深入了解。
■市场上最为全面的产品、软件和服务阵容，而且可以最简便地进行组合以形成有效的体系结构。
■专注于客户满意度、创新和承诺的企业文化。