深圳招聘

Division: Aftersales

Location: Beijing

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The basic role of this position is to provide dealers with effective projects and qualified consulting support to improve customer satisfaction and aftersales business performance.

Consulting project development and coaching for the competence development of consultants is included as well.

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Key Responsibilities

• Provide dealers with effective projects and qualified consulting support to improve customer satisfaction and aftersales business performance.
• Responsible for consulting project development (i.e. project set up/package development/pilot/consultant qualification, etc.) with high quality.
• Responsible for local coaching consultants to develop the competence based on project need.
• Providing hands-on support to and at dealer's aftersales department: onsite deep dive analysis with solution coaching and training for dealer or group management team.
• Manage to provide effective and required support to dealer network with high quality (i.e. follow consulting guideline/process, work/visit planning, project progress, project achievement) as consultant and/or project owner.
• Analyzing and supporting existing processes while continuously optimize the implementation quality & toolbox content of existing projects based on performance and market need.
• Responsible for target achievement of own project and projects which implement.
• Responsible for AM enabling training of dedicated program.
• Responsible for budget planning/Spending/Forecast are met within budget allocation & timeline as budget owner.
• Make effective & efficient communication with internal & external partners.
• Organize meeting/topic workshop for people/business/projects development.
• Responsible for the implementation of BMW AG & BMW China Aftersales projects (i.e. HPMA,ISPA Next, projects of other sub-team, etc.) and other task from management.
• Other tasks assigned by line managers.？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？ ？？？？？？？？？？？

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Qualifications？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？？

• Bachelor and/or above degree with major in Engineering, Business Administration preferred.
• A 7-10 years working experience automotive industry, wholesales and/or retail level preferred.
• Knowledge of Automotive retail industry.
• Consulting and/or project development skills.
• Customer and result oriented.
• Project/Vendor management skills and Relative business knowledge.
• Managerial skills and Financial/ budgetary skills preferred.
• Good experience in IT-Knowledge (e.g. MS Office, outlook, Excel, etc.).
• Good English language skills - spoken and written.
• Excellent communication skills to develop positive working relationship.
• Good team work spirit.

华晨宝马汽车有限公司成立于2003年5月，是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地，在北京设有分公司，销售和服务网络遍及全国。合资公司现有员工约2万人，本土供应商超400家，连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前，生产BMW 1系运动轿车、BMW 3系（含长轴距及标准轴距）、BMW 5系Li（及插电式混合动力）、BMW X1长轴距（及插电式混合动力）、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年，华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。