Assistant Manager, Case Management,
汇丰人寿保险有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:保险
职位信息
- 发布日期:2019-05-10
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:无工作经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:保险内勤 保险核保
职位描述
In this role, you will:
- Based on the strategy of case management, effectively handle daily cases t ensure a smooth issuance of policy by policy initial checking, policy status
tracking, pending cases follow-up and etc.
- Resolve difficult cases and special requests in an effective and timely manner
- Ensure detailed accurate records and documents are kept in an effective manner;
- Respond to the ad-hoc enquiries from the branches of BDMs;
- Design clear workflow for case management and continually review its process for the business change and keep the efficient way of handling cases;
- Ensure detailed accurate records are kept on all case documents for reference by formulating effective methods/system/process to do so.
- Make sure well management in application form according to the regulation and clear inventory and delivery process.
To be successful in the role, you should meet the following requirements:
This role will be responsible as a coordinator between frontline and back office. He / she will be the able to smooth the policy processing procedures
and improve clean case percentage.- This role reports to head of distribution support- Support Bancassruance sales model- The role will need to fact demanding frontline requests and provide prompt response in quick time- This role need to have service mindset.
公司介绍
汇丰私人财富规划,通过创新科技数字解决方案,智能赋能移动数字工具,随时随地为个人及家庭,提供定制财富规划和保障服务。
我们通过:
“汇丰人寿”提供保障相关产品及财富规划服务
“汇丰金融科技”提供数字科技赋能
“汇丰汇选”APP提供一站式财富科技服务
HSBC Life Insurance currently utilizes AJINGA, a third party recruitment management system, to process job applications. Please watch out for emails, SMS, and/or WeChat messages from AJINGA. Note that AJINGA will only send notices from the following email, and will not ask you to provide any personal data by responding to the message directly.
E-mail: hsbcrecruiting@mail.ajinga.com
联系方式
- Email:hsbcrecruiting@mail.ajinga.com
- 公司地址:浦东新区世纪大道8号汇丰银行大楼18楼, 21楼2101及2115单元 (邮编:200120)