系统支持专员
家得宝投资管理（上海）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：批发/零售
职位信息
- 发布日期：2019-07-03
- 工作地点：上海-浦东新区
- 招聘人数：1人
- 工作经验：无工作经验
- 学历要求：招1人
- 语言要求：不限
- 职位类别：系统工程师 系统分析员
职位描述
MAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES
The Specialist will bridge the IDM knowledge gap with international suppliers through training, translation and proactive item onboarding support. Conduct scheduled and ad hoc IDM training sessions for new suppliers as well as to educate suppliers on any system or process enhancements. Perform one time and ongoing analysis to determine process and application areas that require additional instruction and follow-up. Responsible for determining item status, troubleshooting and communicating IDM/Flex errors, working with suppliers to update IDM, updating item data when necessary and coordinating with internal Home Depot teams as needed to research and resolve data issues. Will be the primary IDM item onboarding contact for all seasonal initiatives that have an onboarding timeline (ie: Halloween/Harvest, Holiday, Patio, Black Friday, Gift Center, etc.). Develop proactive partnerships with Digital Content, Global Operation Managers and International Logistics that will mitigate project timeline impacts.
Main points:
- 40% - Provide IDM onboarding support for international suppliers
- 30% - Improve item maintenance during seasonal initiatives by proactively driving item onboarding activities, reduce seasonal program onboarding cycle time
- 20% - Be the primary source of IDM training for international suppliers (Training, Webinar and 1-on-1 assistance)
- 10% - Will translate or will supervise the translation of key IDM training documents into Mandarin This associate will have no direct reports.
KNOWLEDGE, SKILLS, & Competencies
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- Customer focus ？ Strong sense of logic, analytical skill
- Entrepreneurial spirit ？ Self-motivated and able to work under pressure in a dynamic business environment;
- Good negotiation skills and strong interpersonal and communication skills with professionalism
- Strong problem solving and excellent organizational and project management skills, able to work well with cross-functional teams
- Fluent in both verbal and written English, willing to travel regularly within China and abroad
- CPM and/or CPIM certification preferred;
- Knowledge and experience of global sourcing, international trading, manufacturing and engineering design is preferred;
- Strong presentation skill and experience of supplier training is preferred;
- Computer literacy including Word, Excel, PowerPoint, Project;
- Strong time management skills
- Result-oriented execution
- High passion and fast learner
公司介绍
Founded in 1978, The Home Depot, Inc. is the world's largest home improvement specialty retailer with fiscal 2012 retail sales of $74.8 billion and earnings of $4.5 billion. The Home Depot has more than 2,200 retail stores in the United States (including Puerto Rico and the U.S. Virgin Islands and the territory of Guam), Canada and Mexico. The Home Depot's stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.
What The Home Depot Famous For?
The world’s largest home improvement retailer, global Fortune 500 with sales over USD 78.8billion and highest profitability among retailers.
Operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico with 400,000+ associates.
Asia souring offices includes 3 offices in Shanghai, Shenzhen and Taiwan, target to source the home improvement products for US, Canada and Mexico customers. All our offices are located in CBD of each city with convenient traffic.
Source products that can be used for building, improving and decorating a home, including lumber, building materials, ceramic, vinyl and wood flooring, rugs and mats, paint and sundries, pipes, fittings and plumbing products, hardware, hand tools and power tools, lighting , fans and electrical products, millwork, doors, windows and trims, kitchen and bath, bathware accessories, small appliances, shelving and storage, decorative products, seasonal products, lawn and garden products, and MUCH MUCH more……
Strong business growth and go to ***************** to check our shock price curve!
What Home Depot Can Offers:
Competitive salaries.
An annual variable pay program that rewards team and individual performance while sharing success across the company.
Career advancement to different functions and managerial opportunity.
International exposure and training opportunities for proved talents.
Comprehensive benefits including but not limited to company paid individual social insurance, supplementary insurance, annual flight outing and all kinds of company sponsored weekly sports & healthy activities.
An excellent working environment of a professional & friendly associates living in the value of respect people, doing the right thing, professional relationship with less hierarchy.
Expert knowledge of how you decorate your home and how to select quality decoration products after joining us!
What The Home Depot Famous For?
The world’s largest home improvement retailer, global Fortune 500 with sales over USD 78.8billion and highest profitability among retailers.
Operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada and Mexico with 400,000+ associates.
Asia souring offices includes 3 offices in Shanghai, Shenzhen and Taiwan, target to source the home improvement products for US, Canada and Mexico customers. All our offices are located in CBD of each city with convenient traffic.
Source products that can be used for building, improving and decorating a home, including lumber, building materials, ceramic, vinyl and wood flooring, rugs and mats, paint and sundries, pipes, fittings and plumbing products, hardware, hand tools and power tools, lighting , fans and electrical products, millwork, doors, windows and trims, kitchen and bath, bathware accessories, small appliances, shelving and storage, decorative products, seasonal products, lawn and garden products, and MUCH MUCH more……
Strong business growth and go to ***************** to check our shock price curve!
What Home Depot Can Offers:
Competitive salaries.
An annual variable pay program that rewards team and individual performance while sharing success across the company.
Career advancement to different functions and managerial opportunity.
International exposure and training opportunities for proved talents.
Comprehensive benefits including but not limited to company paid individual social insurance, supplementary insurance, annual flight outing and all kinds of company sponsored weekly sports & healthy activities.
An excellent working environment of a professional & friendly associates living in the value of respect people, doing the right thing, professional relationship with less hierarchy.
Expert knowledge of how you decorate your home and how to select quality decoration products after joining us!
联系方式
- 公司地址：上海/深圳 (邮编：200120)