深圳招聘

Daily communication with customers about order status review.

Manage enquiries from customers & Sales Engineers(some of them are English-speaking people).

Assist in seting up new account for new customers and activating old sleeping customers.

Enter new orders(including inventory orders & sample orders) into CRM or GP system.

Send PI to customers and confirm the price& dispatch date meanwhile.

Work with Logistics & Purchasing team to arrange the delivery and send the shipping documents to customers.

Work with Finance team&Sales Engineers to handle overdue payment.

Deal with complaints from customers.

Maintain and update customer’s order data in system.

Work and communicate internally with other teams(AE/SD/Finance/Purchasing/Logistics/Engineering/Sales) effectively to research /resolve the order and enquiry issues(including the issues for the price,lead time, logistics, ect.)

Work closely with team members to share information and escalate order issues appropriately.

To finish the other tasks appointed by CAS manager.

任职要求：

The candidate will be expected to demonstrate competency in the following technologies:

Have proficient skill in EXCEL(included in Microsoft Office suite) Editor. Powerpoint a plus.

Have a good master of Data analysis.

Business quotation experience a plus

Working experience in Telecom Industry field a plus

Strong communication skills both in verbal & written, both in Mandarin & English.

Responsibilities:

Input/Modify orders in system

Follow up orders & customers

Quote to customers when Salespeople not available

Dispatch goods/documents from office

Other jobs to support Sales team

Qualifications and requirements:

Having at least 2 years experience in Sales/Customer service related job

Good communication skills

Fluent English writing and speaking

Team spirit

Easy going

Education

College/Bachelor degree

公司简介
1.欧博通信是一家云计算光纤定制专家的行业领导者公司，成立于1974年，具有超过40年的历史。
2.在英国、美国、中国和新加坡4个国家设有分公司，集团在全球6个国家拥有超过50家工厂，产品覆盖120多个国家及地区。
3.目前欧博是全球十大互联网巨头的战略合作伙伴

福利待遇：
1.年假10-20天，全薪病假5天
2.公司设有羽毛球俱乐部，健身俱乐部，舞蹈自由爱好群，烘焙活动，插花，油画活动。
3.年度国内外旅游；全球出差机会
4.公积金16%，公司个人各8%
6.节假日现金购物卡福利
7．每年第13个月工资
8.丰富的培训资源
9.弹性工作制，可申请在家办公，可申请早来早走，晚来晚走等

工作环境
1. 福田CBD，离车公庙地铁站8分钟步行，下沙地铁站3分钟步行，周边超多美食。
2.企业氛围nice,协作氛围好