深圳招聘

Responsibilities:
- Achieve Business Plans for After Sales activities in relation to each Dealer in allocated area. Assist Dealer to achieve full potential;
- Provide Dealers with advice on BMW policies and particularly, Service policies, interpret objectives and develop plans to achieve them;
- Prepare Dealer Service Targets and Margins in conjunction with National budgets each year; Advise on Service business processes;
- Monitor compliance with Operating Standards, report deviations;
- Monitor capacities and contribute to Dealer capacity planning, franchise development and recruitment, advise JV and Dealers;
- Ensure that After Sales Marketing Plans are prepared and implemented to achieve JV and Dealer objectives;
- Monitor Dealer performance according to data from Dealer Monthly Report (FCS), report deviations and initiate measures to improve performance;
- Ensure that each Dealer has a CSI improvement plan and implements measures to uplift results;
- Audit Dealer warranty and goodwill performance and report as required;
- Provide specialised Service advice on Dealer and competitor activities to BMW management;
- Identify training requirements and ensure that Dealer complies with training standards set by BMW;
- Investigate customer complaints relating to After Sales Services and advise on solutions.

Qualifications:

- University degree with major in economic, commercial and legal subjects;
- Automotive experience of a least 10 years in a wholesale or retail business, 3 years of which must have been at a management level;
- Extensive knowledge of Auto, Parts and accessories activities is needed, with a sound understanding of commercial, financial, sales, inventory control and logistics in Dealer After Sales;
- A sound understanding of Dealer service activities is required, together with the ability to interpret data on service activities, and to analyze requirements;
- Ability to negotiate with Dealers, and to express and explain BMW policies and objectives;
- Fluent in English both oral & written;
- Able to work in an international working environment.

华晨宝马汽车有限公司成立于2003年5月，是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地，在北京设有分公司，销售和服务网络遍及全国。合资公司现有员工约2万人，本土供应商超400家，连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前，生产BMW 1系运动轿车、BMW 3系（含长轴距及标准轴距）、BMW 5系Li（及插电式混合动力）、BMW X1长轴距（及插电式混合动力）、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年，华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。