深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳售前/售后技术支持经理招聘

助理经理 售后服务区域支持 南区 Assistant Manager Field Support Aftersales South

华晨宝马汽车有限公司

  • 公司规模:10000人以上
  • 公司性质:合资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2012-12-24
  • 工作地点:广州
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:其他  售前/售后技术支持经理

职位描述

Responsibilities:
- Support Area Manager to achieve Business Plan for Aftersales activities in relation to each dealer allocated area;
- Support Area Manager to advise on Aftersales business process and monitor compliance with Operating Standards;
- Carry out the mini warranty and goodwill audit and provide the report to the Area Manager;
- On-site inspection for parts claim;
- Coordinate parts issues regarding new dealer rolling out;
- Coordinate usual dealer parts supply issues with BMW logistic dept. or local suppliers;
- Support aftersales marketing activities;
- Support Area Manager on developing the certain action plans for all the improvements and ensure the actions being taken in the future;
- Support Area Manager on the identification of best practice in certain dealers. Share the best experience with the other dealers in the region;
- Implement the specified project which is assigned by the central department via Area Manager.

Qualifications:
- University graduation, with major in economic, commercial and legal subjects or equivalent qualification;
- Tertiary qualification with appropriate subjects in commercial or technical areas
- A technical appreciation of automotive engineering and electronics
- At least 3 years in a wholesale or retail business in automotive industry;
- Fluent in English both oral & written;
- Extensive knowledge of Auto, Parts and accessories activities is needed, with a sound understanding of commercial, financial, sales, inventory control and logistics in Dealer After Sales;
- A sound understanding of Dealer Aftersales activities is required, together with the ability to interpret data on Aftersales activities, and to analyze requirements;
- Competent with various PC programs, for mail, reporting and presentation purposes;
- Ability to negotiate with Dealers, and to express and explain BMW policies and objectives;
- Working location: Guangzhou

公司介绍

华晨宝马汽车有限公司成立于2003年5月,是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地,在北京设有分公司,销售和服务网络遍及全国。合资公司现有员工约2万人,本土供应商超400家,连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。

联系方式

  • Email:Xiaonan.liu@partner.bmw-brilliance.cn
  • 公司地址:南京华晨宝马