Business Operations Specialist(职位编号：GBS-0527044)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2013-01-15
- 工作地点：上海
- 招聘人数：若干
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
普通话熟练 - 职位类别：销售代表 技术文员/助理
职位描述
Job description
The Business Operations Professional is responsible for the operations management of one or more practices and business development activities within the services business. This includes business performance management of the processes that include quality assurance, business controls and procedures, customer satisfaction deployment and ratings, and plan administration. Develops and administers unit revenue, cost, and expense budgets, and manages each to optimize IBM services return on sales.
Skills
Environment:
Strong finance and planning experience with a background in business controls. Knowledge of the services business in operations and strategy.
Communication/Negotiation:
Can write clear, concise and informative reports with strong presentation skills. Conduct effective negotiations in business development with internal and external customers.
Problem Solving:
Applies creativity and judgment in identifying and analyzing problems and providing recommendations for the unit services business strategy.
Contribution/Leadership:
Complies with IBM contract procedures and business controls and maintains "audit readiness." Tracks contract status reports, ensuring accuracy against recognized revenue.
Impact on Business/Scope:
Manages business process, including quality assurance, business controls and procedures of one or more practices within the services business. Responsible for customer satisfaction deployment and ratings. Assists in the establishment of market plans, development of resource requirements and plan for future resource needs.
Required
At least 5 years experience in professional expertise
Required
Bachelor's Degree
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The Business Operations Professional is responsible for the operations management of one or more practices and business development activities within the services business. This includes business performance management of the processes that include quality assurance, business controls and procedures, customer satisfaction deployment and ratings, and plan administration. Develops and administers unit revenue, cost, and expense budgets, and manages each to optimize IBM services return on sales.
Skills
Environment:
Strong finance and planning experience with a background in business controls. Knowledge of the services business in operations and strategy.
Communication/Negotiation:
Can write clear, concise and informative reports with strong presentation skills. Conduct effective negotiations in business development with internal and external customers.
Problem Solving:
Applies creativity and judgment in identifying and analyzing problems and providing recommendations for the unit services business strategy.
Contribution/Leadership:
Complies with IBM contract procedures and business controls and maintains "audit readiness." Tracks contract status reports, ensuring accuracy against recognized revenue.
Impact on Business/Scope:
Manages business process, including quality assurance, business controls and procedures of one or more practices within the services business. Responsible for customer satisfaction deployment and ratings. Assists in the establishment of market plans, development of resource requirements and plan for future resource needs.
Required
At least 5 years experience in professional expertise
Required
Bachelor's Degree
English: Fluent
Chinese simplified: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。