深圳招聘

Responsibilities:

• Support all
  business processes for Customers Activation and Services, including
  customer registration processing, daily customers support, cases analysis
  and reporting.
• Administer the
  technical tools and systems used to support the operational processing.

• Coordinate
  operational activities related to customer implementations, service
  partners and projects.
• Identify unusual
  transactional activity and support customer inquiries.
• Generate daily
  and monthly metric reporting related to operational activities.
• Perform regular
  operational processing reviews to ensure adherence to policy and
  procedures.
• Develop
  departmental procedures for new/existing business processes as needed.
• Facilitate
  departmental projects as needed.
• Perform detailed
  business analysis and reporting as needed.

Qualifications:

• 3-5 years
  experience in general business operations.
• 2-3 years of
  project management, business analysis, or audit experience.
• Demonstrated
  understanding of operational processes.
• Solid customer
  service and organizational skills

• Strong
  analytical skills and attention to detail.
• Excellent
  written and oral communications skills in Chinese and English; team player

• Analytical and
  computer skills, intensive technical skills, internet environment
  proficiency, downloading and merging of files are all required.
• EDI,
  knowledgebase and/or CRM tools experience a plus.
• Proficient use
  of Excel, Visio, Access, and Word
• A Bachelor's
  Degree is required.

TRADECARD INC

TradeCard has transformed global supply chain collaboration by boosting visibility, cash flow and margins for over 10,000 brands, retailers, suppliers and service providers operating in 78 countries. TradeCard delivers a cloud-based network that enables complex, multi-enterprise sourcing transactions across multiple layers of the supply chain. More than 45,000 individual users leverage the TradeCard Platform to streamline transaction flows, from purchase order through production tracking, shipment and payment. Embedded financial services throughout the supply network reduce capital costs and minimize risk. Multi-enterprise collaboration on the platform delivers visibility into the movement of goods, from raw materials to the store shelf. TradeCard’s on-the-ground trade experts around the world allow entire supply networks to rapidly join and drive value through the platform.


TradeCard offers a competitive compensation and benefits package, which includes medical insurance, stock options, bonus potential, etc. Please visit our website: www.tradecard.com

 

TradeCard Inc.is headquartered in New York City and has offices in San Francisco, Hong Kong, Brussels, Taipei, Seoul, Colombo, and Shenzhen. We are looking for the following the following position based in our Hong Kong office to support our business growth and expansion.

Company Website: www.tradecard.com
Office: Suite 12B & C, Jinrun Building, Futian (near Chegongmiao metro station)