深圳招聘

Primary Responsibilities:
Monitoring of System interfaces, messages and communications
Trouble shooting system application problems for customer service
Provide support to customer service call center with Level 2 application problems
Identify bugs and document for development fixes
Test development fixes
Documenting support procedures and solutions for common application problems

Secondary Responsibilities:
Develop and implement test plans for development cycles and system integrations
Create spreadsheets, calendars, and matrices to improve testing process
Document testing procedures and methodologies
Report problems/errors in TradeCard system and recommend resolutions

Qualifications:
1-2 years of experience in technical support, application testing, quality assurance production support, technical customer services
Experience in data center operations or other information technology experience a plus
Strong customer service skills, troubleshooting and problem solving skills, follow thru and follow-up, strong analytical skills
Data integration experience a plus
Knowledge of pack and scan applications experience a plus
Financial or physical supply chain ERP implementations experience a plus
Actual corporate procurement experience
Familiarity with EDI, EFT and XML transaction processing
Experience with internet protocols, communications/transmission protocols ( AS2, FTP)
Banking, international business, shipping and logistics experience a plus
Working knowledge of all Microsoft Office applications (Excel, Word, PowerPoint)
Good oral and written communications skills; team player

If interested, please contact: Kyeung@Tradecard.com

TRADECARD INC

TradeCard has transformed global supply chain collaboration by boosting visibility, cash flow and margins for over 10,000 brands, retailers, suppliers and service providers operating in 78 countries. TradeCard delivers a cloud-based network that enables complex, multi-enterprise sourcing transactions across multiple layers of the supply chain. More than 45,000 individual users leverage the TradeCard Platform to streamline transaction flows, from purchase order through production tracking, shipment and payment. Embedded financial services throughout the supply network reduce capital costs and minimize risk. Multi-enterprise collaboration on the platform delivers visibility into the movement of goods, from raw materials to the store shelf. TradeCard’s on-the-ground trade experts around the world allow entire supply networks to rapidly join and drive value through the platform.


TradeCard offers a competitive compensation and benefits package, which includes medical insurance, stock options, bonus potential, etc. Please visit our website: www.tradecard.com

 

TradeCard Inc.is headquartered in New York City and has offices in San Francisco, Hong Kong, Brussels, Taipei, Seoul, Colombo, and Shenzhen. We are looking for the following the following position based in our Hong Kong office to support our business growth and expansion.

Company Website: www.tradecard.com
Office: Suite 12B & C, Jinrun Building, Futian (near Chegongmiao metro station)